01/2022 to 10/2022
Kaiser Permanente Hospital and Outpatient Medical Office Building - Santa Clara, CA
Volunteer Staff (102 Hrs) Alieshia Valencia alieshia.r.valencia@kp.org
- Act as important physical companion with Kaiser members whom under various medical conditions to safely arrive their department, wheel chair services provided for mobility-impaired incoming patients and patient discharges, especially outpatient eye surgery center and inpatient L&D mother and baby safe discharge transfer to their designated drivers.
- Postop & Postpartum patient discharge transfer and escort mother and baby to designated driver safely.
- Hospital and Medical Office Building directory & navigator for both patients and visitors.
- Escort neurosensory impaired (postoperative eye surgery) patients to the pharmacy pickup discharge medications, and then accompany patient to the driver safely.
01/2022 to 10/2022
Moldaw Residents Senior Living - Palo Alto, CA
Wellness Nurse (Part-time, On-call)
- Care coordination, supervisory, team lead.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
- Patient-centered care, advocacy, deligency, professionalism, therapeutic communication.
- Nursing assessment, analysis, implementation, and evaluation specialized in geriatric area of practice.
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
01/2020 to 12/2020
Villa Fontana Senior Living - San Jose, CA
Licensed Vocational Nurse (Full-time)
- Diabetic management, insulin administration, glucoregulation management, skin assessment, treatments, etc.
- Work as a team to respond to resident needs promptly while maintaining each resident's self-respect, personal dignity, safety, and confidentiality. Respond timely to resident alerts. Carry radio and pager on person and communicate as required.
- Work collaboratively with CNA/Care aid, Hospice home aid, Home Health nurse, medication technicians, doctors, and the care coordinator.
01/2019 to 12/2019
Oakmont Senior Living - San Jose, CA
Licensed Vocational Nurse (Full-time)
- Respond immediately to any resident crisis follow by company policy, BLS/first aid training, and emergency protocols.
- Communicate and coordinate medical services with residents, with physician, pharmacy, and Hospice program, home health, and all other agencies.
- Work as a team to respond to resident needs promptly while maintaining each resident's self-respect, personal dignity, safety, and confidentiality. Respond timely to resident alerts. Carry radio and pager on person and communicate as required while on duty.
- Monitor resident activity, food intake, functional, psychosocial status and report resident change immediately to supervisor and document according to company policy.
10/2018 to 01/2019
Ro Health, Inc. – Santa Clara County, CA
Pediatric County Nurse (Full-time)
- Provided best nursing care to medically fragile and special edu children during school hours
- Emergency monitor/management; Developed and implemented nursing care plans.
- Diabetes, Seizure, Anaphylaxis, Tracheostomy Emergency monitor/management, Injection administration, etc.
- Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
07/2017 to 09/2018
ShareTea – Fremont, CA
Barista/Cashier
- Assisted customers by helping them to locate the products that they requested
- Kept work areas clean, neat and organized for maximum productivity
04/2016 to 06/2017
Verizon Wireless – Milpitas, CA
Sales Associate
- Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members
- Assisted customers with questions, problems and complaints in person and via telephone
- Developed positive customer relationships through providing excellent service
05/2015 to 03/2016
Quickly – Cupertino, CA
Barista/Cashier
- Engendered customer loyalty by remembering personal preferences and allergy information
- Complied with standards for merchandising, stocking and storing product
- Conducted successful cash audits at the end of each shift
- Trained new team members with positive reinforcement and respectful, encouraging coaching
03/2013 to 10/2015
Pediatric Caregiver – Sunnyvale, CA
Home Care
- Updated logs with relevant information about activities and behaviors
- Maintained a safe play environment by emphasizing and maintaining cleanliness/organization
- Completed documentation and logs each day and generated weekly reports detailing activities
09/2012 to 09/2013
99 Ranch Market – Cupertino, CA
Cashier/Customer Service Advisor
- Alerted customers to upcoming sales events and promotions
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
- Assisted customers with food selection, inquiries and order customization requests