Reliable, hardworking, and motivated Manager demonstrating high level of experience and initiative. Successful in fast-paced environments to manage goals and team development. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
Work History
Manager of Amusement Park
Jenkinson’s South, Inc
Point Pleasant Beach, New Jersey
03.1997 - Current
Manage daily operations of seasonal amusement park to ensure customer satisfaction and service quality.
Oversee staff of 150+ employees.
Solely responsible for all hiring and all scheduling for 150+ employees.
Handle customer complaints, ensure customer service and employee satisfaction.
Monitor the daily operations of park, including park opening and closing procedures, ticket sales and POS operations, to facilitating accident reports and implementing safety protocols when necessary.
Compile and maintain daily sales reports.
Created and edited marketing posts for amusement park social media accounts.
Promoted to Manager after two years of employment.
Account Coordinator
Uniserv, Inc.
Neptune City, NJ
01.2010 - 10.2012
Provided customer service to clients in promotional products company.
Processed purchase orders and invoices clients using Quickbooks software.
Worked closely with vendors to procure products and pricing.
Maintained client and vendor databases.
Performed office duties including answering phones and email, filing, and overall maintaining the office administration.