Toni Barnette
Chase City,VA
Summary
Administrative professional with extensive experience in office environments and customer service across diverse sectors, including large corporations. Demonstrated ability to streamline daily operations, maintain precise records, and strengthen client relationships. Proficient in CRM systems, data entry, and regulatory compliance. Strong attention to detail and problem-solving skills contribute to enhanced productivity and customer satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Lab Technician
B&B Consulting, Inc
02.2024 - 05.2025
- Conducted laboratory tests and experiments, following standard operating procedures and protocols
- Analyzed test data using various software programs and recorded findings in detailed report
- Ensured compliance with safety regulations by properly handling hazardous materials and waste disposal
- Maintained accurate records of all experiments, procedures, and results in compliance with regulatory requirements
- Performed quality control checks on reagents and solutions to ensure accuracy of test results
- Followed strict safety protocols when handling biohazardous materials or working with radioactive substances
- Demonstrated strong attention to detail during experiments resulting in reliable data collection for analysis purposes
Corporate Sales
Dun And Bradstreet
04.2016 - 09.2023
- Implemented CRM system to track leads, manage pipeline, and improve overall efficiency of the sales process
- Resolved customer complaints or issues promptly while maintaining positive relationships with clients
- Provided exceptional customer service to a diverse client base, ensuring high levels of satisfaction and repeat business
- Developed and maintained strong relationships with key accounts, resulting in increased sales opportunities and revenue growth
- Negotiated pricing terms with customers while maintaining profitability margins for the company
- Managed a large portfolio of accounts with varying needs/requirements while consistently meeting/exceeding revenue targets
- Maintained accurate records of all sales activities including calls made/meetings held/proposals sent using CRM software
Sales and Customer Service Associate
Victoria's Secret
12.2015 - 03.2016
- Provide superior product knowledge to customers through the features, values and benefits of each product (with the ability to cross-sell).
- Work closely with Managers and Team Associates to consistently achieve our store's sales goals each month.
- Actively participate in all programs and promotions that drive sales.
- Engage the customers through needs-based conversations to meet personal sales quotas.
Kim Scott Certified Public Accountant
Scott CPA Firm
08.2013 - 01.2015
- CPA Administrative Assistant
- Organizing daily office activities
- Account filing
- Organizing appointments
- Answering and returning phone calls
- Coding Documents
- Data Entry
- Proficient in Microsoft Office
- Organizing financial records
- Payroll
- Accountable for collecting time keeping information
- Kept Companies records of employee's wages, bonuses, exemptions and calculated their pay
Patient Care Representative
Home Care Delivered
01.2004 - 01.2009
- Answer service and product questions from clients
- Cold Calling and Lead Follow up
- Consistently met and exceeded productivity goals.
- Maintained high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty
- Highly knowledgeable about products and services offered
- Received and processed client's orders
- Trouble shoot problems
- Maintain Accounts
Education
High School Diploma - undefined
Bluestone High School
Skipwith, VA06.2000
Skills
- Organizational abilities
- Schedule coordination
- Written communication skills
- Client support services
- Proficiency in Microsoft Office
- Effective time management
- File structuring
- Document creation and editing
- Computer skills
- Detail-oriented approach
- Database management and data entry
- Record maintenance
- Prioritization of tasks
- Telephone etiquette and document oversight
- Invoice handling
Certification
Driver's License
Additional Information
I have recently moved back home to Chase City and I am seeking a long-term career where I can grow professionally and contribute meaningfully to the community. I am eager to join the team at the Town Office, where I can apply my skills, embrace professional responsibilities, and develop further through the opportunities provided. I am committed to becoming a strong team member and would be truly grateful for the chance to contribute, build and prove myself as a dependable asset to the organization.
Timeline
Certified Lab Technician
B&B Consulting, Inc
02.2024 - 05.2025
Corporate Sales
Dun And Bradstreet
04.2016 - 09.2023
Sales and Customer Service Associate
Victoria's Secret
12.2015 - 03.2016
Kim Scott Certified Public Accountant
Scott CPA Firm
08.2013 - 01.2015
Patient Care Representative
Home Care Delivered
01.2004 - 01.2009
High School Diploma - undefined
Bluestone High School
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