Toni Bossalina, LCSWC
Fallston,MD
Summary
Self- motivated professional, business leader and experienced mental health therapist with strong track record of establishing solid relationships with clients, coworkers, administration, colleagues and local agencies. Providing counseling, crisis counseling, advocacy and liaison services to a diverse population of clients. Experience working in several OMHC's, school based, clinic, in-home and private practice settings. Skilled at motivating, communicating, problem solving, and advocating for client populations dealing with a myriad of mental health and emotional disorders. Experience in overseeing master level and intern level mental health providers, assigning, monitoring, and providing consultation on agency caseloads. My therapeutic orientation is built around human connection, perspective, growth, internal strengths, and self-awareness. I am passionate about working with individuals and families helping them to overcome life adversities, heal, and make change for success within their lives.
Overview
11
11
years of professional experience
Work History
Private Practice Owner
Wellness Together, LLC
03.2021 - Current
- Delivers appropriate therapy to adolescents, and adults based on diagnosis and individual needs.
- Performs comprehensive assessments for each patient.
- Develops individualized treatment plans addressing patient needs and routinely reviewed progress to ensure quality and effective treatment.
- Manages caseload of multiple sessions weekly using various types of therapies and approaches.
- Responds to emergency situations and provided crisis support.
- Consults regularly with medication providers regarding patient progress, medication changes, efficacy and patient compliance.
- Documents client information, service plans, treatment reports and progress notes.
- Creates and employs marketing strategies to advertise and produce successful referral process.
- Sets up CAQH Proview account and NPI number for provider and updated current profile information.
- Maintains and updates documentation concerning company policy and procedures, client rights and responsibilities, and patient forms.
- Prepares reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Adherers to HIPAA requirements to safeguard patient confidentiality.
- Manages customer service, schedules and confirms patient appointments, completes relevant insurance and other claim forms, and manages billing and administration tasks.
- Collaborates with multi-disciplinary team within the community to improve overall patient outcome.
- Interviews potential providers and completes background checks to ensure proper licensure.
- Trains new employees and reviews documentation is up to company standards.
- Provides Clinical Supervision to mental health providers and case consults.
Psychotherapist
Baltimore Family Therapy, LLC
03.2019 - 03.2021
- Led patients in individual, family, and marital therapy sessions utilizing advanced counseling techniques.
- Worked with individuals with a wide range of mental health disorders
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Diagnosed and formulated treatment goals for patients utilizing current DSM.
- Executed appropriate risk-assessment and mitigation strategies.
- Routinely reviewed and adjusted treatment and discharge plans collaborating alongside the patient and treatment team.
- Developed positive working relationships with community resource representatives to improve client service.
- Referred clients to other programs and community agencies to enhance treatment processes.
Clinical Supervisor & Psychotherapist
Thrive Behavioral Health
09.2015 - 02.2021
- Provided individual, family, and group mental health counseling in clinic, school based, in-home and community settings.
- Provided mental health services to individuals ranging in age spanning from 4 to 65 years, diagnosed with a variety of disorders and mental health concerns.
- Routinely completed and maintained initial intake interviews, social histories, psychological assessments, diagnoses, progress notes, crisis encounters, and discharge plans.
- Use Evidence based practice interventions to guide delivery of treatment and services with clients.
- Worked collaboratively with clients and families in building comprehensive treatment plans with periodic reviews.
- Referred clients or family members to community resources or to specialists as necessary.
- Created safe therapeutic milieu, establishing therapeutic alliance with the patient and family and providing feedback and direction to family members and other natural support systems to the greatest extent possible.
- Assisted in supervision of interns and temporary licensed counselors; monitored paperwork and processes of therapists; and provided consultation and support related to mental health issues.
- Proactively addressed employee relation issues or concerns, including ongoing coaching and feedback, performance management, in office interpersonal conflict, and employee development.
- Consulted with supervisory staff on employee performance and concerns to ensure the provision of effective and efficient service delivery.
- Participated in monthly staff meetings to discuss case conceptualizations, goals, and counseling outcomes. Through team approach, assisted counselors in problem solving different ways to meet their needs and provided support to ensure mental stability and competency for effective counseling.
- Established and maintained effective professional relationships with community agencies.
- Communicated orally and in writing with school officials, medical doctors, nurses, counselors, DHS workers, and other service providers.
- Use Beacon Health Systems to obtain insurance authorizations, discharge clients and check insurance spans.
- Knowledge and use of Credible and Avenues software.
- Highly efficient in time management and organizational skills.
Psychotherapist, In Home Counseling
Key Point Health Services
08.2013 - 09.2015
- Provided psychotherapy to children, families, couples and individuals weekly.
- Maintained a caseload of 30 or more clients weekly.
- Completed evaluations, clinical assessments, progress notes & development of treatment plans.
- Demonstrated work organization and time management skills by operating under minimal supervision.
- Identified and assessed client & family needs and develop and implement treatment plans to meet those needs.
- Completed discharge reports and provide appropriate referrals to other providers or organizations as needed.
- Attended weekly supervision to discuss, evaluate and review cases.
- Attended weekly staff meetings to review cases, add cases, and review organizations policies, procedures, and goals.
- Used Value Options Systems to obtain authorizations, discharge clients and check insurance spans.
- Observed clients social environment, home setting, & primary supports during sessions to gain better knowledge of clients needs.
- Provided clients with community resources and referrals as needed.
- Member of the Employee Empowerment Committee and assisted in making positive changes within the organization through increasing employee moral.
- Developed fundraisers to help gain resources & treatment supplies for therapists.
- Developed marketing ideas to help obtain contracts in local schools.
Education
Master of Social Work - Clinical Social Work
University of Maryland School of Social Work
Baltimore, MD05.2013
Bachelor of Science - Psychology With A Minor in Health Science
Towson Univeristy
Towson, MD12.2009
Skills
- Workflow Management
- Policy and Procedure Development
- HIPAA Regulations
- Operating Plans Development
- High level of autonomy
- Experience with credentialing process and billing
- Strong conceptualization, problem solving, analytical skills, and logical thinker
- Management and supervising experience
- Strong communication and interpersonal skills
- Exceptional leadership within a team
- Trauma Informed approaches and crisis interventions
- Suicide Risk Assessment
- Specialized trainings in the following approaches: CBT, Exposure and Response Prevention Therapy for OCD, Acceptance Commitment Therapy (ACT), Internal Family Systems, Mindfulness & Traumatic Grief Therapy
Timeline
Private Practice Owner
Wellness Together, LLC
03.2021 - Current
Psychotherapist
Baltimore Family Therapy, LLC
03.2019 - 03.2021
Clinical Supervisor & Psychotherapist
Thrive Behavioral Health
09.2015 - 02.2021
Psychotherapist, In Home Counseling
Key Point Health Services
08.2013 - 09.2015
Master of Social Work - Clinical Social Work
University of Maryland School of Social Work
Bachelor of Science - Psychology With A Minor in Health Science
Towson Univeristy
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