Dynamic leader with proven expertise in staff management and safety regulations compliance, demonstrated at Pride & Joy Daycare Center. Excelled in fostering parental engagement and enhancing team productivity. Skilled in inclusive practices and child development, achieving significant staff retention and compliance success. Cultivating a safe and nurturing environment for children while maintaining profitability and business growth.
Hi, I’m
Toni Boyce
Business Professional
Charlotte,NC
Summary
Overview
14
years of professional experience
Work History
Pride & Joy Daycare Center
Meck PreK Site Director
2016.10 - Current (7 years & 11 months)
Job overview
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Communicated with local and state government agencies to maintain compliance with all regulations.
Redventures
Team Leader Manager
2010.04 - 2015.12 (5 years & 8 months)
Job overview
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
Strayer University Washington, DC
Bachelor of Science from Business Administration And Management
12.2021
University Overview
Central Piedmont Community College Charlotte, NC
Associate of Science from Early Childhood Education
05.2015
University Overview
Skills
- Safety regulations compliance
- Staff hiring
- Administrative Functions
- Program assessment
- Staff Management
- Parental engagement
- Inclusive Practices
- Child development expertise
Timeline
Meck PreK Site Director
Pride & Joy Daycare Center
2016.10 - Current (7 years & 11 months)
Team Leader Manager
Redventures
2010.04 - 2015.12 (5 years & 8 months)
Strayer University
Bachelor of Science from Business Administration And Management
Central Piedmont Community College
Associate of Science from Early Childhood Education
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