Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Reasoning for job search
References
Timeline
Generic

Toni Brian

West Point,UT

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Business Owner

Self Employed
West Point, UT
07.1999 - Current
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Implemented systems for tracking work performance and analyzing data trends in order to maximize profitability.
  • Updated website content regularly according to current trends within target markets.
  • Resolved conflicts between employees or customers in a timely manner.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Scheduled maintenance activities for equipment used by the business.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Set pricing structures according to market analytics and emerging trends.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Kept records for production, inventory, income, and expenses.
  • Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Inventory Specialist

Lockheed Martin, Aeronautics
Hill Air Force Base, UT
02.2018 - 09.2019
  • Performed inventory cycle counting and identified discrepancies.
  • Managed purchase orders with vendors to maintain optimal stock levels.
  • Created reports on inventory activity, shortages, overages.
  • Coordinated receipt of incoming materials and verified accuracy of items received.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Utilized barcode scanners to quickly update inventories in the system.
  • Provided support during internal audits related to material management processes.
  • Liaised with logistics personnel regarding shipping schedules and order fulfillment.
  • Collaborated with other departments to coordinate replenishment activities as required.
  • Traced missing material and shipments through vendor and customer communications.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Coordinated inventory, stocking and ordering.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Conducted periodic inventories and physical counts of product supplies.
  • Ensured proper storage conditions for all items in the warehouse.
  • Entered information into system to update status reports.
  • Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
  • Assisted in developing standard operating procedures for receiving goods into the warehouse.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Investigated discrepancies between physical count and computer records.
  • Responded promptly to requests from customers regarding product availability.
  • Participated in physical inventory counts to keep information accurate and current.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Organized regular cycle counts to identify any potential issues early on.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Inspected incoming materials for damage.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Dept Manager

Walmart
Clinton, UT
05.2007 - 05.2017
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Assigned work and monitored performance of project personnel.
  • Worked closely with sales associates to complete tasks.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Organized quarterly meetings with senior management to review departmental goals and objectives.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Oversaw all equipment training benchmarks including Forklift, Electric Floor Jack Scissor lift ect. to maintain operational excellence.

Education

GED -

Stevens-Henager College-Ogden
Ogden, UT
03-2014

Some College (No Degree) -

Stevens-Henager College-Ogden
Ogden, UT

Skills

  • Customer Service
  • Quality Assurance
  • Attention to Detail
  • Driven and Determined
  • Process Improvement
  • Business Development

Affiliations

I love to do Woodworking, Gardening, Painting and drawing, cleaning, decorating and most of all spending time with my family and my dogs.

Accomplishments

  • Sales associate of the month
  • Training Manager for heavy equipment
  • Dept. Manager
  • Lead Technician

Certification

  • Fork Lift Certified
  • Electric floor jack certified
  • Scissor lift certified
  • Walking Stacker certified

Reasoning for job search

  • Supplemental Income

References

References available upon request.

Timeline

Inventory Specialist

Lockheed Martin, Aeronautics
02.2018 - 09.2019

Dept Manager

Walmart
05.2007 - 05.2017

Business Owner

Self Employed
07.1999 - Current

GED -

Stevens-Henager College-Ogden

Some College (No Degree) -

Stevens-Henager College-Ogden

Similar Profiles

CREATE PROFILE
Toni Brian