Hi, I’m
Toni Brown
Byron,GA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
12
years of professional experience
Work History
Volume ChevroletForsyth, GA
Sales Manager
03.2022 - Current
Hutchinson Auto GroupMacon, GA
Internet Director - Sales Manager
02.2020 - 02.2022
Asbury Automotive GroupAtlanta, Jacksonville, GA, FL
Internet Director - Sales Manager
07.2015 - 12.2019
Carriage Automotive GroupGainesville, GA
Sales Manager - Internet Director - BDC Manager - Finance Manager
03.2009 - 07.2014
Job overview
- Hire and Train Sales and BDC staff for multiple locations
- Create a centralized Sales and Service BDC for five locations
- Create remote sales processes for contactless sale and vehicle delivery
- Provide T/O backup to assist and close customer deals both virtually and face-to-face negotiation
- Maintain sales average of 30% appointment set and 65% appointment show ratios from direct internet leads for dealerships in crowded markets such as Atlanta, GA and Jacksonville, FL
- Create Service BDC process to generate business through unsold R.O.’s and open recalls
- Negotiate with third party vendors to secure best price and products for online marketing and digital retailing
- Manage websites for multiple locations and brands including third party such as Autotrader, CarGurus, TrueCar
- Desk/Structure lease, finance, and cash deals
- Submit deals for leasing and financing to maximize deal structure and secure approvals for customers
- Maintaining customer satisfaction with both dealership profits and comply with federal, state, and local regulations that affect new/used vehicle purchases
- Keep CITs under 5 days utilizing digital contracting as much as possible with current lenders
Skills
- Customer Follow-Up
- Lead Generation
- Website Management
- Internet Marketing
- Customer Service
- Sales & Finance Agreements
- Car Leasing and Rental
- Commercial Sales
- Online Sales
- Digital Retailing
- Vehicle Inventory Management
- Achieve Sales Goals
- Sales Processes
- Coaching and Mentoring
- Experience with systems: Reynolds and Reynolds, ADP, ELeads, CDK/Sincro, Dealertrack, VAuto, DLRdmv, RouteOne, DealersLink
Timeline
Sales Manager
Volume Chevrolet
03.2022 - Current
Internet Director - Sales Manager
Hutchinson Auto Group
02.2020 - 02.2022
Internet Director - Sales Manager
Asbury Automotive Group
07.2015 - 12.2019
Sales Manager - Internet Director - BDC Manager - Finance Manager
Carriage Automotive Group
03.2009 - 07.2014
Similar Profiles
Michael LiscioMichael Liscio
Client Advisor at Volume ChevroletClient Advisor at Volume Chevrolet
Tony DeermanTony Deerman
Sales Representative at Butler ChevroletSales Representative at Butler Chevrolet
Angela VuAngela Vu
Resident Physician at Urgent Care, HIV PREP clinic, High Volume Underserved Clinic SHMCResident Physician at Urgent Care, HIV PREP clinic, High Volume Underserved Clinic SHMC
Jisset Arroyo (JETT)Jisset Arroyo (JETT)
Tire Build-Up at Blue Bird BusTire Build-Up at Blue Bird Bus
Jerries PriceJerries Price
LPN Correctional Nurse at Centurion Health Care (Macon State Prison)LPN Correctional Nurse at Centurion Health Care (Macon State Prison)