Toni Cooper
Valdosta,GA
Summary
Dynamic professional with a proven track record at Circle K, excelling in customer satisfaction and team collaboration. Recognized for enhancing operational efficiency and implementing effective training programs. Strong analytical skills and attention to detail led to improved inventory management and reduced discrepancies, fostering a positive work environment and driving sales growth.
Overview
2
2
years of professional experience
Work History
MIT
Circle K
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations, and provided exceptional service.
Bonus Assistant Manager
Circle K
12.2023 - 12.2025
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Increased sales through effective merchandising strategies and targeted promotions.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Cosmetology -
12-2006
High School Diploma - Cosmetology And Business Accounting
05-2003
Skills
Fast learner
Team collaboration
Computer skills
Verbal and written communication
Schedule and calendar management
Decision-making
Attention to detail
Problem-solving
Time management
Workload management
Task prioritization
Meeting scheduling
Basic mathematics
Relationship building
Document preparation
Timeline
MIT - Circle K
12.2025 - Current
Bonus Assistant Manager - Circle K
12.2023 - 12.2025
Wiregrass Georgia Technical College - Cosmetology ,
Valdosta High School - High School Diploma, Cosmetology And Business Accounting