Toni Day
South Bend,IN
Summary
Precise and dedicated Job Title with background hiring, guiding and supervising staff. Talented at leading by example when working directly with customers to match with ideal frames, explain prescriptions and answer questions. Expert at offering helpful feedback based on employee performance to boost customer service ratings.
Overview
33
33
years of professional experience
Work History
Optical Manager
Dr Tavel Family Eyecare
Elkhart , IN
1989.08 - 2022.08
- Checked finished eye wear to maintain optical standards, customer requirements, and special requests.
- Collaborated with Job title to plan staff schedules and determine hiring needs.
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
Education
Diploma -
James Whitcomb Riley
South Bend, IN05.1984
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Organization and Time Management
- Self-Motivated
- Problem-Solving
- Good Telephone Etiquette
Timeline
Optical Manager
Dr Tavel Family Eyecare
1989.08 - 2022.08
Diploma -
James Whitcomb Riley
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