Toni Delgado
Grand Prairie,TX
Summary
Positive, outgoing, hard working, reliable and responsible person. Always great in team settings and adaptable to all situations. Works well with others as well as alone. Always focused and motivated to provide the best results possible. Adheres to strict deadlines and is very punctual with all work assignments. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, clerical support, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Receptionist
Bancroft and Sons Transportation
10.2021 - Current
- Sorted and distributed incoming mail and coordinated pickups for outgoing parcels
- Routed 30+ messages and calls daily, coordinated appointments and directed personnel to various departments
- Treated visitors with friendly, approachable attitude
- Directed numerous calls per day to appropriate recipients using multi-line systems
- Greeted incoming guests and directed individuals to appropriate personnel
- Updated spreadsheets with trackable metrics and created reports
- Input new transactions and reconciled accounts to keep business finances current.
Sales Associate
Bath & Body Works
04.2021 - 10.2021
- Created great customer experiences with personalized sales support.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighted benefits of our product offerings.
Assistant
Linda Landers Practice
05.2019 - 07.2021
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
- Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
- Interacted with customers by phone, email, or in-person to provide information.
Receptionist
Lorenzo's Automotive Repair
06.2020 - 04.2021
- Scheduled appointments and documented updates in scheduling software
- Routed messages, coordinated appointments and directed personnel to various departments.
- Managed 50+ calls daily
Education
Bachelors of Science - Criminal Justice
University of North Texas
Denton, Tx12.2023
High School Diploma -
Grand Prairie Fine Arts Academy
Dallas, TX12.2023
Skills
- Multi-Line Telephone Systems
- Scheduling
- Excel
- Microsoft Word
- Pro Service
- Supply Management
- Data Inputting
- Mail Handling
- Processed Federal Badges
- Freight Billing
- Document Management
- Mail distribution
Languages
Spanish
Professional Working
Timeline
Receptionist
Bancroft and Sons Transportation
10.2021 - Current
Sales Associate
Bath & Body Works
04.2021 - 10.2021
Receptionist
Lorenzo's Automotive Repair
06.2020 - 04.2021
Assistant
Linda Landers Practice
05.2019 - 07.2021
Bachelors of Science - Criminal Justice
University of North Texas
High School Diploma -
Grand Prairie Fine Arts Academy
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