Seasoned attorney with 20 years in civil litigation. Proven leader managing all phases of civil litigation while ensuring high-quality client service and efficient resolution of matters.
Overview
21
21
years of professional experience
Work History
Senior Trial Attorney
USAA Staff Counsel
06.2025 - Current
Effectively manage case load with approximately 100 cases of varying degrees of complexity.
Develop case strategy with claims partners, coordinate experts, manage phased discovery, prepare pleadings/motions, and present oral arguments at court.
Engage in direct settlement negotiations and maintain litigation budgeting and exposure analyses.
Pulse Champion
Contribute to multiple cross functional Tiger Teams, most recently the TBI and UIM initiatives, to develop guidance, uniformity and deliver training to SCO and Claims partners.
Trial Attorney
USAA
11.2019 - 05.2025
Defended USAA members through all litigation phases, including pleadings, discovery, mediations, hearings, trials, and post-trial motions.
Developed relationships and trust with members to provide reassurance and confidence in the handling of their case.
Successfully tried cases as first chair attorney.
Worked with Claims Partners to develop plan and strategy to effectively manage cases.
Maintained guidelines for education, processes, and training.
Part of the onboarding team, training new hires on key processes, tools, and SCO programs.
Led the Pulse Champion team across SCO offices nationwide, serving as the primary liaison with senior leadership to drive engagement and alignment.
Trial Attorney
Fanaff Hoagland & Gonzales
02.2015 - 11.2019
Handled moderate insurance defense cases through trial or appeal for clients on cases assigned by Claims Litigation team
Effectively managed case load of approximately 110 cases of varying degrees of complexity
Worked with Claims Litigation team to develop plan and strategy for assigned cases
Maintained and updated computerized litigation support systems for assigned case load
Provided legal advice and representation to clients, and appeared in court as required
Reported and provided updates and guidance to team members and claims department related to case load
Attorney
Law Office of Antoinette Delgado, P.C.
05.2013 - 02.2015
Handled wide variety of cases to include personal injury, family law and contractual issues from intake though settlement or trial
Evaluated case specific legal issues and counseled clients
Prepared legal pleadings, motions, trial briefs and other legal documents
Managed team of legal assistants and staff.
Partner
Warren, Drugan & Barrows, P.C.
03.2005 - 06.2013
Handled heavy case load of primarily bankruptcy, creditor's rights and contract cases from inception through trial or settlement
Conferred with debtors, judges and opposing counsel in a motion heavy practice to discuss and settle case disputes
Interviewed and hired associates. Managed legal assistants and office staff.
Negotiated civil dispute settlements to minimize payment or maximize receipt of monetary damages
Filed appeals and presented oral arguments before Fourth Court of Appeals
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies which resulted in offer of partnership in 5 years
Education
J.D. - Assistant Editor, Law Journal
St. Mary's University School of Law
San Antonio, TX
2004
Bachelor of Arts - Magna Cum Laude
University of The Incarnate Word
San Antonio, TX
1999
Affiliations
Admitted to: Western and Southern Districts of Texas
Memberships:
San Antonio Bar Association (County Courts at Law Committee)