Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Denio

Thompson

Summary

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

8
8
years of professional experience

Work History

Operations Manager/Dispatcher

Dash TLM Delivery
07.2023 - Current

Manages and dispatch a fleet of 30 trucks and 65 drivers. Oversees and problem solves daily operations. Coaches drivers on safety, customer delivery expectations and route expectations. Maintaining the fleet maintenance and tracking repairs and parts for the trucks. Rostering daily routes. Recruiting, training and scheduling. Tracking 23 to 30 routes of 120-190 stops with 220-340 packages daily, providing drivers help if needed to complete the route. Managing DOT certifications/regulations.

Delivery Driver

Dash TLM Delivery
07.2020 - 06.2023

Delivering 190 stops with 300 packages a day in a 10 hour shift. Maintaining fantastic customer feedback and driving safety scores. Loading and organizing trucks. Navigate a variety of routes throughout the delivery area. DOT medical card. Promoted to operations manager.

Field Marketing Manager

NESCOR
05.2019 - 07.2020

Lead to increase lead generation, sales and brand awareness. Strong knowledge of field marketing and team management. Managed a field marketing team to plan to maximize awareness of the product and promoted service offerings. Evaluated existing marketing procedures to pinpoint areas for improvement. Monitored and resolved customer issues. Recruiting additional field marketing staff as needed.

Field Marketing Supervisor

Custom Built Inc
06.2017 - 05.2019

Lead field marketing activities such as events, team management, generate leads and assigning territories. Recruiting and training additional field marketing staff as needed.

Field Marketer

NESCOR
02.2017 - 06.2017

A motivated door to door sales professional identifying customer needs and promoting product and services offering solutions.

Education

High School -

Bartlett Jr/Sr High School
01-2015

Skills

  • Exceptional problem-solving abilities
  • Time Management
  • Excellent interpersonal and communication skills
  • Microsoft Office
  • Customer Service
  • Poised under pressure
  • Ability to cultivate team environment
  • Ability to manage, coach, and train individuals
  • Fun and energetic
  • Multitasking
  • Fast Learner

Timeline

Operations Manager/Dispatcher

Dash TLM Delivery
07.2023 - Current

Delivery Driver

Dash TLM Delivery
07.2020 - 06.2023

Field Marketing Manager

NESCOR
05.2019 - 07.2020

Field Marketing Supervisor

Custom Built Inc
06.2017 - 05.2019

Field Marketer

NESCOR
02.2017 - 06.2017

High School -

Bartlett Jr/Sr High School
Toni Denio