TONI D. SHEARD
Cordova,TN
Summary
Seeking an opportunity to advance my career in Business Administration by obtaining a position that will prepare and broaden my knowledge for the future.
An exceptional ability to identify, focus and execute priorities, highly motivated, goal oriented, professional and a decision-maker skilled in implementing new ideas. Excellent telemarking sales and clerical skills, decisive and highly efficient as a team worker.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
36
36
years of professional experience
Work History
ONCE UPON A CHILD
Sales Associates
Cordova, TN
05.2024 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations. Assists customer ,operates registers
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Retail Sales Associate
HOME GOODS
Cordova, TN
04.2024 - 04.2025
- Delivered exceptional customer service by assisting shoppers with product selection and inquiries.
- Maintained organized merchandise displays to enhance overall store appearance and accessibility.
- Executed inventory management procedures, ensuring accurate stock levels and timely replenishment.
- Trained new team members on sales techniques and store policies to improve performance consistency.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Consultant
Milano Men's Wear
Memphis, TN
11.2018 - 08.2024
- Consult with customers and sell company products based on customers wants and needs. Must accomplish company’s goals and quotas and be interactive with customers always.
Inside sales Associate/Clerical Receptionist
Jani King - Commercial Cleaning
01.2007 - 01.2016
- Solicit potential customers by telephone statewide, set appointments for account executives, submit proposal of service, attract, and sell service, provide excellent customer service, and transferring important communication to appropriate personnel.
Customer Service/Telemarketing and Circulation Representative
Arkansas-Democrat Gazette Newspaper
Little Rock, Ar
01.1989 - 01.2004
- Implement customer service strategies to attract and sell local newspapers to customers statewide. Resolve customer complaints and disputes to ensure customer satisfaction.
Education
Business Administration - Business Administration
Strayer University
Memphis, TNBusiness Administration - undefined
Southwest Tennessee Community College
Memphis, TNGraduated - undefined
Farley High School
Memphis, TNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Flexible and adaptable
Timeline
ONCE UPON A CHILD
Sales Associates
05.2024 - 05.2025
Retail Sales Associate
HOME GOODS
04.2024 - 04.2025
Retail Sales Consultant
Milano Men's Wear
11.2018 - 08.2024
Inside sales Associate/Clerical Receptionist
Jani King - Commercial Cleaning
01.2007 - 01.2016
Customer Service/Telemarketing and Circulation Representative
Arkansas-Democrat Gazette Newspaper
01.1989 - 01.2004
Business Administration - undefined
Southwest Tennessee Community College
Graduated - undefined
Farley High School
Business Administration - Business Administration
Strayer University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Military Background
Military mother
Personal Information
Marital Status: Widowed
Children
4
Military Background
Military mother
Personal Information
Marital Status: Widowed