Toni Farve
Clermont,FL
Summary
Accomplished Bartender Trainer at Walt Disney World Resort, adept in mentoring with a proven track record in enhancing team collaboration and boosting bar profitability. Expert in supplier relations and adaptability, I significantly improved service standards and training methodologies, fostering an environment of excellence and efficiency.
Overview
9
9
years of professional experience
Work History
Bartender Trainer
Walt Disney World Resort
12.2015 - Current
- Trained over 25+ new bartenders and new leaders coming into the location on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Supervised and monitored use of tools and equipment.
- Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
- Planned and documented programs of study meeting individual needs and abilities of students.
Server
Walt Disney World Resort
12.2015 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Head Bartender
Four Seasons Hotels and Resorts
04.2018 - 04.2020
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
Education
GED -
Ridge Community High School
Davenport, FL06.2011
Skills
- Mentoring abilities
- Supplier Relations
- Multitasking
- Student Mentoring
- Task Prioritization
- Reliability
- Professionalism
- Team Collaboration
Timeline
Head Bartender
Four Seasons Hotels and Resorts
04.2018 - 04.2020
Bartender Trainer
Walt Disney World Resort
12.2015 - Current
Server
Walt Disney World Resort
12.2015 - Current
GED -
Ridge Community High School
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