Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Timeline
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TONI GEARO
Open To Work

TONI GEARO

Lake Elsinore,CA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Travel Consultant TraineeCustomer Service Representative

Work Type

Full TimePart Time

Location Preference

RemoteHybrid
Location: Lake Elsinore, CA, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceCompany CultureCareer advancementWork from home optionPaid time offPersonal development programsFlexible work hoursPaid sick leave401k matchHealthcare benefits

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Travel Consultant Trainee

BCD Travel
10.2023 - 07.2024
  • Coordinated domestic and international travel bookings including flights, hotels, and transportation.
  • Utilized Sabre, GPoS, and TripSource for accurate and secure data entry.
  • Shadowed senior consultants to gain industry insights and improved system efficiencies.

Temporary Elections Assistant

Riverside County Registrar of Voters
09.2022 - 09.2023
  • Answered inquiries and routed communications effectively.
  • Maintained and digitized voter data using SARS while ensuring confidentiality.
  • Provided professional customer service via phone, email, and in-person.

Night Auditor

Residence Inn by Marriott
01.2021 - 09.2022
  • Conducted nightly audits and managed financial reporting using Fossie.
  • Handled front desk operations, guest check-ins, and concierge duties.
  • Trained new staff on service standards and maintained records of daily occupancy.

Temporary Elections Assistant

Riverside County Registrar of Voters
01.2020 - 12.2020
  • Provided clerical support and organized physical and digital records.
  • Used SARS system for voter data management.
  • Managed multi-line phone systems and assisted various departments.

Education

BBA - Business Administration, Entrepreneurship

Southern New Hampshire University
Manchester, NH
01.2026

Skills

  • Management and leadership
  • Team coordination
  • Problem solving
  • Data analysis
  • Conflict resolution
  • Communication skills
  • Customer service
  • Written and verbal communication
  • Staff training
  • Organizational development
  • Technical proficiency in Microsoft 365, Sabre, GPoS, TripSource, and SARS system
  • Retail sales and accommodations
  • Ground transportation planning
  • Reservations management
  • Cash handling
  • Client relationship management

Websites

Timeline

Travel Consultant Trainee

BCD Travel
10.2023 - 07.2024

Temporary Elections Assistant

Riverside County Registrar of Voters
09.2022 - 09.2023

Night Auditor

Residence Inn by Marriott
01.2021 - 09.2022

Temporary Elections Assistant

Riverside County Registrar of Voters
01.2020 - 12.2020

BBA - Business Administration, Entrepreneurship

Southern New Hampshire University

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TONI GEARO