Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Harris

San Diego,CA

Summary

Created a world-class experience for customers using top-notch communication skills. I'm experienced as an on-site apartment manager and team leader with 20+ years of success as a customer service representative. I'm a strategic thinker with financial expertise. I have proven ability to build effective leadership with my acquired knowledge in this industry committed to identifying and leveraging opportunities for growth.

Overview

22
22
years of professional experience

Work History

Project Specialist Retail

The Container Store
08.2022 - 01.2023

Worked as a cashier for customers sales with outstanding communication skills.

  • Introduced and enrolled customers in our rewards program.
  • Assisted with cleaning routines around the store.
  • Adhered to expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail.

On-Site Manager

Seapoint Properties Inc
12.2017 - 03.2020
  • Oversaw daily operations, maintenance and administration of various properties when asked.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Managed daily operations for all tenants and apartments as needed.
  • I also, handled monthly rent receipts, bank deposits, calling vendors.
  • Being on-site to help all tenants with any needs they had.

Customer Service Rep

Sedona Staffing
09.2015 - 04.2016
  • Supported pharmaceutical, insurance companies, doctors office and the pharmacies to assist patients in obtaining the medications they needed at a discounted or free cost.

Senior Operations Specialist

LPL Financial
04.2001 - 07.2014
  • Recruited to provide advisory and brokerage account services on Branchnet.
  • Effectively entered data, ensured timeliness and reviewed new account applications.
  • Delivered world-class customer service to advisors and assistants.
  • Designated for special new account projects.
  • Mitigated customer concerns and issues.
  • Successfully upgraded and updated new accounts.
  • Tasked to convert Sam accounts while performing changes in Beta.
  • Indexed documents in captiva and conducted continuous process improvements.

Education

General Studies -

Mt. Miguel High School
San Diego, CA
01.1983

Skills

Customer service

Timeline

Project Specialist Retail

The Container Store
08.2022 - 01.2023

On-Site Manager

Seapoint Properties Inc
12.2017 - 03.2020

Customer Service Rep

Sedona Staffing
09.2015 - 04.2016

Senior Operations Specialist

LPL Financial
04.2001 - 07.2014

General Studies -

Mt. Miguel High School
Toni Harris