Toni Hill
Summerville,SC
Summary
Experienced server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
Server
Charleston Sports Pub
Summerville, SC
09.2023 - Current
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Perkins Family Restaurant
Summerville, SC
06.2021 - 10.2023
- Trained new employees to perform duties.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked food before serving it to customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Followed health safety guidelines when preparing and serving food products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
Baker
Perkins Family Restaurant
Summerville, SC
07.2022 - 03.2023
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
- Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
- Operated ovens and other equipment to bake products according to established recipes.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Inspected all bakery products and removed any found to possess defects.
- Created new recipes using available ingredients and for special occasions.
- Rotated stock as needed to keep freshness intact.
- Decorated cakes with icing, sprinkles and other edible decorations.
Education
Associate of Arts - Fine Arts
Trident Technical College
Charleston, SCSkills
- Supply Restocking
- Guest Engagement
- Safe Food Handling
- Order Management
- Positive and Professional
- Suggestive Selling
- Food Station Setup
- Liquor, Wine, and Food Service
- Guest Relations Management
Languages
French
Professional
References
References available upon request.
Timeline
Server
Charleston Sports Pub
09.2023 - Current
Baker
Perkins Family Restaurant
07.2022 - 03.2023
Server
Perkins Family Restaurant
06.2021 - 10.2023
Associate of Arts - Fine Arts
Trident Technical College
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