Toni Hoarle
Area Sales Manager
Roselle,IL
Summary
Strategic, customer-oriented sales and marketing professional with over 25 years of experience. Excited to contribute extensive expertise and strengths as the next Area Sales Manager Team Lead. Exceptional communication skills and proven ability to lead effectively within teams and towards goals. Highly self-motivated with exceptional decision-making skills and an unwavering work ethic. Quick learner and attentive listener, enabling swift adaptation to new environments and deep understanding of customer and colleague needs. Demonstrated track record in driving revenue growth and cultivating strong client relationships. Strong focus on team collaboration and adept at adapting to evolving market demands. Renowned for reliability and consistently achieving impactful results in dynamic environments.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Area Sales Manager
IWG
08.2021 - Current
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Built lasting relationships with clients through outstanding customer service interactions.
- Prepared sales presentations for clients showing success and credibility of products.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Streamlined internal processes by working closely with cross-functional teams such as operations, logistics, and finance departments to ensure smooth transactions for customers.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Community Sales Manager
IWG
04.2021 - 08.2021
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Generated leads by nurturing relationships with real estate agents and other industry professionals within the area.
- Developed strong relationships with local businesses for cross-promotional opportunities, enhancing the community''s visibility.
- Coordinated property tours for prospective buyers, emphasizing unique features that set our community apart from competitors.
- Maximized revenue potential by upselling additional services and amenities to new members during their onboarding process.
- Delivered prompt responses to online inquiries from prospects interested in joining our growing residential community.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Community Manager
IWG
10.2019 - 04.2021
- Continuously assessed community goals and objectives, providing the highest level of profitability and client retention.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.. throughout a worldwide pandemic.
- Conducted regular inspections to identify needed improvements and maintain the highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
Branding / Promotional Specialist – Sales Consultant
Branding / Promotional Specialist – Sales Consultant
01.2015 - 01.2022
- Develop effective brand strategies for clients by providing them with unique and creative branding and promotional options to support and promote their strategic marketing initiatives
- Present solutions to ensure brand consistency and budget adherence for events and marketing strategies
- Responsibilities include but not limited to acquiring new clients while retaining existing clients with excellent service-oriented approach, developing presentations and facilitating discussion with key decision makers, work order development and management, meeting strict deadlines and delivering effective solutions on or under budget
Director of Charter Operations - Sales & Operations
Northwest Flyers
10.2007 - 09.2014
- Aviation professional in the Private Jet, Air Charter Industry
- Develop brand recognition and marketing strategies
- Develop new and existing clients, manage direct relationships with C-level executives, Air Charter Brokers and Operators worldwide
- Provide highest level of service and safety for all flight crews, customers and employees
- Create flight plans, assess departure /arrival weather, anticipate future trip/dispatch events and situations
- Provide flight crews with safe and timely flight planning and flight release information to remain in compliance with all FAA requirements
Sales Account Manager - Sales
Northwest Town Refrigeration
12.2002 - 04.2006
- Developed a client base in the commercial industry for HVAC maintenance related services as well as new HVAC installation
- Consistently secured new accounts, resulting in30% increase in year over year revenue
- Estimated and quoted prices, credit and contract terms, warranties and delivery dates
- Responsible for analyzing specific heating, cooling and refrigeration needs imperative to the clients’ industry
- Successfully increased sales revenue by working hands on directly with customers, therefore building long lasting dedicated customer relations resulting in over $1M+ in sales
Branch Manager - Sales & Operations
Enterprise Rent-a-Car
06.1991 - 03.1998
- U.S.-Gained hands-on experience in every aspect of developing and operating a fully functional and profitable business
- Developed a depressed area by rebuilding old business relationships and penetrating previously resistant businesses
- Interfaced regularly with customers and individuals at every operational level
- Increased revenue by200% bringing operating profits up from negative to positive levels
- U.K.-One of ten N
- American managers chosen to develop virgin territory in Southern England
- Recruited, and trained up to12 full time employees simultaneously
- Created business partnerships with local repair shops and national insurance firms
- Responsible for interacting with city planners, contractors, builders and vendors to develop new office locations, negotiate lease agreements, and develop lines of credit
- Conducted market analysis and competitor assessment studies to evaluate company’s position in the marketplace
Education
CNA -
College of The Palm Beaches
Palm Beach Gardens, Florida08-1990
Skills
- Relationship sales
- Time management
- Leadership and decision-making
- Sales presentations
- Territory management
- Sales tracking
- KPI tracking
- Pipeline management
Affiliations
- Roselle Lions Club: Board Member, Chair Person
- Roselle American Legion Auxiliary, Chair person
- Roselle Chamber of Commerce, Member- Past
- Roselle Main Street Merchants, Liaison- Past
- Taste of Roselle Commission, Chair Person
- Roselle Festival, Chair Person
Certification
BASI
Sandler Sales Trainimg
Timeline
Area Sales Manager
IWG
08.2021 - Current
Community Sales Manager
IWG
04.2021 - 08.2021
Community Manager
IWG
10.2019 - 04.2021
Branding / Promotional Specialist – Sales Consultant
Branding / Promotional Specialist – Sales Consultant
01.2015 - 01.2022
Director of Charter Operations - Sales & Operations
Northwest Flyers
10.2007 - 09.2014
Sales Account Manager - Sales
Northwest Town Refrigeration
12.2002 - 04.2006
Branch Manager - Sales & Operations
Enterprise Rent-a-Car
06.1991 - 03.1998
BASI
Sandler Sales Trainimg
CNA -
College of The Palm Beaches
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