Toni Hughes
Philadelphia,PA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
General Merchandise Department Manager
Barnes and Noble College
08.2005 - Current
- Developed strong relationships with vendors, negotiating favorable terms to maximize profitability.
- Managed inventory levels, ensuring optimal stock availability for customer satisfaction and sales growth.
- Introduced new products based on market research findings resulting in enhanced customer interest and increased store revenues.
- Implemented loss prevention measures, reducing shrinkage and maintaining accurate inventory records.
- Increased sales by implementing effective merchandising strategies and attractive product displays.
- Maintained a clean and safe shopping environment by enforcing company policies regarding cleanliness, safety, and organization.
- Collaborated with other department managers to create cross-promotional initiatives, driving overall store sales.
- Addressed customer concerns promptly, providing exceptional service to foster loyalty and repeat business.
- Mentored and trained staff members, fostering a positive work environment and boosting team performance.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Assisted with planning and execution of yearly Holiday Catalog to drive sales to web and in-store sales.
- Assisted with web processes during Holiday Season.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Education
No Degree - Business Administration And Management
Widener University
Chester, PASkills
- Motivational
- Merchandising strategies
- Brand awareness
- Merchandise presentation
- Retail display setup
- Stock replenishment
- Stockroom organization
- Shipment processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Merchandise Department Manager
Barnes and Noble College
08.2005 - Current
No Degree - Business Administration And Management
Widener University
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