Toni Jones
Buffalo
Summary
Executive Director with extensive experience in nonprofit leadership and corporate operations. Over ten years of management expertise in enhancing financial performance, operational efficiency, and staff engagement. Proven track record in integrating strategic insights and data-driven decisions to achieve sustainable results. Skilled in fostering inclusive cultures and leading organizational change effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Development
StylexRight - TJ Divine Image
Buffalo
11.2025 - Current
- Defined comprehensive product vision positioning StylexRight at intersection of fashion, technology, personal development.
- Led platform strategy encompassing digital closet architecture and style archetype framework.
- Collaborated with developers, designers, advisors to convert styling expertise into scalable digital solutions.
- Established user onboarding flows and goal-setting frameworks based on customer insights.
- Integrated accessibility principles to cater to diverse women across body types and career stages.
- Aligned brand storytelling and user experience to enhance confidence-building outcomes.
Executive Director
YMCA Buffalo Niagara
Buffalo
11.2024 - Current
- Led strategic planning initiatives to boost community engagement and program effectiveness.
- Managed operational budgets, ensuring financial sustainability and optimal resource allocation.
- Cultivated partnerships with local organizations to advance health and wellness programs.
- Oversaw staff recruitment, training, and performance evaluations to enhance team efficacy.
- Implemented policies and procedures for compliance with safety regulations.
- Facilitated board meetings aligning organizational goals with community priorities.
- Directed marketing strategies to elevate awareness of YMCA programs and services.
- Advocated for youth development initiatives to promote inclusivity within the community.
Founder
TJ Divine Image L.L.C.
Niagara Falls
07.2016 - Current
- Formulated and executed comprehensive image enhancement strategies for diverse clientele.
- Achieved 30% increase in client confidence through targeted branding initiatives.
- Generated 25% revenue growth for clients by aligning marketing trends with innovative strategies.
- Maintained 90% client satisfaction and 85% retention through ongoing evaluation and feedback.
- Conducted in-depth trend analysis to develop tailored solutions for distinctive client needs.
- Spearheaded workshops on personal branding, resulting in 40% rise in service demand.
- Recognized as Subject Matter Expert in marketing and branding, contributing to long-term success.
- Elevated client personal brands and professional images through strategic guidance.
Product Developer
Net Postive
Buffalo
11.2023 - 12.2024
- Spearheaded product development from conceptualization to manufacturing and delivery for clients.
- Conducted market research to identify trends and guide product design decisions.
- Collaborated with cross-functional teams to enhance product development processes.
- Managed project timelines, ensuring timely delivery of prototypes.
- Analyzed user feedback to refine features and boost product usability.
- Facilitated brainstorming sessions to generate innovative solutions for product challenges.
- Presented product concepts and updates to stakeholders for alignment and input.
- Prepared sketches and detailed drawings of designs and projected ideas.
Manager of Business Administration
Macy's
11.2022 - 12.2023
- Strategically executed operational plans to enhance business efficiency and streamline processes.
- Optimized resource allocation to align with corporate goals, boosting milestone achievements.
- Led initiatives for performance enhancement, resulting in significant metric improvements.
- Directed financial management, including budgeting, forecasting, and reporting.
- Exercised leadership to bolster team communication and interpersonal dynamics.
- Implemented safety and compliance protocols, ensuring a secure workplace environment.
- Reduced accident rates by 20% through proactive risk management strategies.
- Trimmed operational costs by 10%, optimizing expense management.
Textile Engineer, Softlines
Bureau Veritas
02.2021 - 11.2022
- Pioneered innovative testing methodologies for Softline products, enhancing quality of silk, cotton, polyester, and wool.
- Exhibited mastery in materials research focusing on fiber technology and fabric construction.
- Demonstrated proficiency with CAD software in product design and development.
- Managed projects and teams efficiently, consistently meeting stringent deadlines.
- Fostered collaboration with cross-functional teams to refine product specifications.
- Upheld industry standards and regulations, ensuring compliance across all operations.
- Partnered with senior engineers to conduct meticulous material testing and evaluations.
- Compiled detailed reports on performance metrics and quality testing outcomes.
Assistant Store Manager & Acting Store Manager
New York & Company
Buffalo
01.2019 - 11.2020
- Directed high-performing team of sales associates, fostering a success-driven culture.
- Designed and executed financial programs that surpassed established goals.
- Delivered exceptional customer service and set benchmarks for excellence.
- Conducted in-depth sales data analysis to inform strategic decisions.
- Devised profit-maximization strategies that significantly improved financial performance.
- Oversaw operations of a bustling retail store, demonstrating leadership under pressure.
- Managed employee performance through evaluations and coaching, enhancing retention by eight percent.
- Provided daily, weekly, and monthly insights through sales data analytics.
Creative Marketing and Styling Intern
Brandy Joy Smith
New York
12.2017 - 05.2018
- Surpassed sales objectives while maintaining exceptional customer service standards.
- Spearheaded sales initiatives through effective communication and data-driven strategies, resulting in significant growth.
- Mentored a team of 10 associates, driving a 15% increase in sales performance.
- Leveraged customer data analytics to optimize product placement, achieving a 20% sales increase.
- Ensured high levels of customer satisfaction by addressing and resolving escalated concerns.
- Fostered robust customer relationships, attaining a 98% satisfaction rating.
- Outperformed personal sales targets by 20% through effective upselling and cross-selling techniques.
- Collaborated with creative director and lead stylist on concepts for editorial and advertising campaigns.
Sales Lead Associate
T.J. Maxx
New York
07.2015 - 03.2018
- Proven track record of exceeding sales goals, maintaining exceptional customer service, and efficiently managing a team.
- Coordinated sales and experiences by communication, problem-solving, and utilizing data-driven approaches to drive sales growth.
- Coached and trained a team of 10 associates resulting in a 15% increase in overall sales.
- Utilized customer data analysis to make informed decisions about product placement resulting in a 20% increase in sales for targeted products.
- Maintained customer service & satisfaction by resolving escalated issues & complaints.
- Built and cultivated strong customer relationships resulting in a 98% customer satisfaction rating.
- Exceeded personal sales goals by 20% | upselling and cross-selling tactics.
- Assisted the creative director, lead stylist and photographers to execute the concept and styling for editorial, advertising, and social media campaigns.
Education
Bachelor of Science - Fashion And Textile Technologolgy
State University of New York At Buffalo
Buffalo, NY05-2018
Associate of Science - Fashion And Textile Marketing Development
Fashion Institute of Technology
New York, NY05-2018
Vocational - Merchandising
Niagara Career And Technical Center
Sanborn, NY06-2014
Skills
- Product development and lifecycle management
- User experience design
- Market research and trend analysis
- Financial management and P&L oversight
- Strategic planning and project management
- Cross-functional collaboration
- Team leadership and performance evaluation
- Creative branding and storytelling
- Critical thinking and problem solving
- Effective communication skills
- Digital product development and testing
- Visual merchandising strategies
- Customer relationship management (CRM)
- Fabric knowledge and forecasting
- Resource allocation and operational efficiency
- Community engagement initiatives
- Crisis management and workflow planning
- Process optimization techniques
- Digital styling
- Client rapport building
- Styling experience
Certification
- National Occupational Competency Testing Institute in Interior Design, Apparel and Textile Production.
- Regents University in England | Fashion Style | Photography
- Personal Branding | National Association of State Boards of ED.
Volunteer Experience
- New York Fashion Week, Volunteer Stylist, 2017-2018
- Red Light Fashion PR, Volunteer, 2017-2018
- Buffalo Urban League of Young Professionals, Volunteer, 2016-2017
- Niagara Career and Technical Center Fashion Committee, Member, 2014-2017
- Fashion Canvas, Volunteer, 2014-2017
- Toronto Fashion Week, Dresser and Venue Presentation Volunteer, 2016
- New York Public Interest Research Group, Volunteer, 2014-2015
- SKILLS USA, Participant, 2013-2017
Awards
- Links Incorporated College Scholarship
- Dr. Wesley Ketchum Scholarship
- The Erika Paige Hoerner Award Scholarship
- Western New York's Exceptional Student Scholarship
- Phi Upsilon Omicron National Honors Society Induction
Timeline
Product Development
StylexRight - TJ Divine Image
11.2025 - Current
Executive Director
YMCA Buffalo Niagara
11.2024 - Current
Product Developer
Net Postive
11.2023 - 12.2024
Manager of Business Administration
Macy's
11.2022 - 12.2023
Textile Engineer, Softlines
Bureau Veritas
02.2021 - 11.2022
Assistant Store Manager & Acting Store Manager
New York & Company
01.2019 - 11.2020
Creative Marketing and Styling Intern
Brandy Joy Smith
12.2017 - 05.2018
Founder
TJ Divine Image L.L.C.
07.2016 - Current
Sales Lead Associate
T.J. Maxx
07.2015 - 03.2018
Bachelor of Science - Fashion And Textile Technologolgy
State University of New York At Buffalo
Associate of Science - Fashion And Textile Marketing Development
Fashion Institute of Technology
Vocational - Merchandising
Niagara Career And Technical Center