Professional manager for several departments with 24 years of experience. Highly committed with hardworking mentality to maintain quality of services and products. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Known for adaptability and consistently meeting changing organizational needs.
Overview
24
24
years of professional experience
Work History
Manager
Equity Settlement Service, Inc.
05.2001 - Current
Reception Desk: Point of contact for visitors. Reception Inbox and maintain the calendar for conference rooms. Ordering office supplies.
Applications: Processing new orders.
Customer Service: Answer and directed phone calls to the appropriate departments. Distributing incoming USPS mail, Fed Ex and UPS. High volume inbox with miscellaneous request. Following up on varies queues daily. Setting up New Clients.
Examinations: Tasking in exams and overriding fees. Following up on abstracts.
Vendor Management: Maintaining updated E&O policies for all vendors. Review billing. Hiring new vendors. Maintain bulletins from our underwriters.
Production: Send out title reports. Following on municipals. Creating CPL's
Other: Credit card machine. Running REI reports, Tax shortages.