Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Toni LoVecchio

Oklahoma City,Oklahoma

Summary

Highly organized and results-oriented professional with comprehensive experience overseeing a wide range of internal services operations, including mailroom, fleet, safety, inventory, facilities management, information technology, and administrative support. Proven ability to develop and implement effective policies and procedures, manage staff, negotiate vendor contracts, and drive continuous improvement to enhance organizational efficiency and compliance. Experienced in managing workplace incidents and ensuring a safe and functional work environment.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Director of Internal Services

Oklahoma Medical Marijuana Authority
11.2021 - 03.2025
  • Managed and directed the operations of the mailroom, ensuring efficient and timely processing and distribution of mail and packages.
  • Oversaw all aspects of fleet operations, including vehicle maintenance, scheduling, and compliance.
  • Directed safety operations, implementing and enforcing safety protocols to maintain a safe working environment.
  • Managed inventory control processes, ensuring accurate tracking and efficient utilization of resources.
  • Managed all aspects of building maintenance and repairs, ensuring a safe and functional facility, and overseeing cleaning, HVAC, and other essential maintenance tasks.
  • Planned and allocated office space effectively, overseeing office moves and renovations to optimize workspace utilization.
  • Implemented and maintained security measures to protect the building, assets, and occupants.
  • Developed and implemented internal policies and procedures for various internal services departments to enhance efficiency, streamline workflows, and ensure compliance.
  • Hired, trained, supervised, and evaluated employees within the mailroom, fleet, safety, inventory, facilities, IT, and administrative services departments.
  • Successfully negotiated and managed contracts with external vendors for critical services, including QA Lab, Tulsa Office, cleaning, maintenance, and IT support, ensuring cost-effectiveness and quality service delivery.
  • Tracked and analyzed key performance indicators (KPIs) across internal services departments to ensure alignment with organizational needs and identify areas for improvement.
  • Proactively identified opportunities for process improvement within internal services, implementing changes to enhance efficiency, effectiveness, and service quality.
  • Managed all workplace incidents occurring during work hours, ensuring proper reporting, investigation, and coordination with relevant parties.
  • Oversaw the organization's IT infrastructure, including network stability, hardware maintenance, and software implementation and updates.
  • Provided comprehensive IT support to employees, resolving technical issues and ensuring access to necessary technology.
  • Developed and implemented IT policies and procedures to ensure data security, system integrity, and compliance with relevant regulations.
  • Managed the organization's records management system, ensuring efficient maintenance, organization, and retrieval of important documents.
  • Provided comprehensive administrative support to other departments, including procurement assistance, invoice payment processing, and tracking of received items for payment.
  • Managed employee access through the issuance and maintenance of building badges and keys.
  • Skills: Facilities Management, Building Maintenance & Repair, Space Planning & Allocation, Security Management, Policy & Procedure Development, Staff Management & Development, Vendor Negotiation & Management, Contract Management, Performance Monitoring & Evaluation, Process Improvement, Workers' Compensation Management, IT Infrastructure Management, IT Support, Data Security, Records Management, Administrative Support, Access Control, Budget Management, Problem-Solving, Communication (Written & Verbal), Organization & Time Management

Director of Internal Services

Oklahoma Medical Marijuana Authority
11.2021 - 03.2025
  • Managed and directed the operations of the mailroom, ensuring efficient and timely processing and distribution of mail and packages.
  • Oversaw all aspects of fleet operations, including vehicle maintenance, scheduling, and compliance.
  • Directed safety operations, implementing and enforcing safety protocols to maintain a safe working environment.
  • Managed inventory control processes, ensuring accurate tracking and efficient utilization of resources.
  • Managed all aspects of building maintenance and repairs, ensuring a safe and functional facility, and overseeing cleaning, HVAC, and other essential maintenance tasks.
  • Planned and allocated office space effectively, overseeing office moves and renovations to optimize workspace utilization.
  • Implemented and maintained security measures to protect the building, assets, and occupants.
  • Developed and implemented internal policies and procedures for various internal services departments to enhance efficiency, streamline workflows, and ensure compliance.
  • Hired, trained, supervised, and evaluated employees within the mailroom, fleet, safety, inventory, facilities, IT, and administrative services departments.
  • Successfully negotiated and managed contracts with external vendors for critical services, including QA Lab, Tulsa Office, cleaning, maintenance, and IT support, ensuring cost-effectiveness and quality service delivery.
  • Tracked and analyzed key performance indicators (KPIs) across internal services departments to ensure alignment with organizational needs and identify areas for improvement.
  • Proactively identified opportunities for process improvement within internal services, implementing changes to enhance efficiency, effectiveness, and service quality.
  • Managed all workplace incidents occurring during work hours, ensuring proper reporting, investigation, and coordination with relevant parties.
  • Oversaw the organization's IT infrastructure, including network stability, hardware maintenance, and software implementation and updates.
  • Provided comprehensive IT support to employees, resolving technical issues and ensuring access to necessary technology.
  • Developed and implemented IT policies and procedures to ensure data security, system integrity, and compliance with relevant regulations.
  • Managed the organization's records management system, ensuring efficient maintenance, organization, and retrieval of important documents.
  • Provided comprehensive administrative support to other departments, including procurement assistance, invoice payment processing, and tracking of received items for payment.
  • Managed employee access through the issuance and maintenance of building badges and keys.
  • Skills: Facilities Management, Building Maintenance & Repair, Space Planning & Allocation, Security Management, Policy & Procedure Development, Staff Management & Development, Vendor Negotiation & Management, Contract Management, Performance Monitoring & Evaluation, Process Improvement, Workers' Compensation Management, IT Infrastructure Management, IT Support, Data Security, Records Management, Administrative Support, Access Control, Budget Management, Problem-Solving, Communication (Written & Verbal), Organization & Time Management

Programs Manager

Oklahoma Department of Tourism and Recreation
10.2013 - 11.2021
  • Company Overview: Oklahoma Tourism and Recreation Administration
  • Plan, Implement, Establish, and Manage functions to include risk management, workers compensation, inventory and asset management, surplus property, safety training, safety programs, and credit card purchases for the Administration Division.
  • Assist in Human Resources with payroll, time and leave entry, FMLA, and general personnel functions.
  • Serves as agency COVID Coordinator.
  • Serves as agency Risk Manager.
  • Serves as the Workman’s Comp Coordinator for Tourism. Handles all aspects of reporting claims and maintaining complex files. Audits all forms for accuracy.
  • Report property loss and follow through to completion.
  • Report buildings and structures for insurance purposes.
  • Assist in developing Policy and Procedures for the agency.
  • Administrator for OTIS online Safety Training Program.
  • Assist Human Resources in payroll, time and leave, FMLA, I-9, background checks and other various duties.
  • Maintain Inventory for the agency.
  • Manage Assets for the agency.
  • Conducts physical inventories and reconciles inventory records for the agency.
  • Submits reports for lost, missing, stolen, destroyed, damaged or surplus property.
  • Serves as the Administration Division point of contact for PCard Purchases.
  • Oklahoma Tourism and Recreation Administration

Programs Manager

Oklahoma Department of Tourism and Recreation
10.2013 - 11.2021
  • Company Overview: Oklahoma Tourism and Recreation Administration
  • Plan, Implement, Establish, and Manage functions to include risk management, workers compensation, inventory and asset management, surplus property, safety training, safety programs, and credit card purchases for the Administration Division.
  • Assist in Human Resources with payroll, time and leave entry, FMLA, and general personnel functions.
  • Serves as agency COVID Coordinator.
  • Serves as agency Risk Manager.
  • Serves as the Workman’s Comp Coordinator for Tourism. Handles all aspects of reporting claims and maintaining complex files. Audits all forms for accuracy.
  • Report property loss and follow through to completion.
  • Report buildings and structures for insurance purposes.
  • Assist in developing Policy and Procedures for the agency.
  • Administrator for OTIS online Safety Training Program.
  • Assist Human Resources in payroll, time and leave, FMLA, I-9, background checks and other various duties.
  • Maintain Inventory for the agency.
  • Manage Assets for the agency.
  • Conducts physical inventories and reconciles inventory records for the agency.
  • Submits reports for lost, missing, stolen, destroyed, damaged or surplus property.
  • Serves as the Administration Division point of contact for PCard Purchases.
  • Oklahoma Tourism and Recreation Administration

Administrative Assistant II

Oklahoma State Department of Health
09.2009 - 09.2013
  • Company Overview: Emergency Preparedness and Response Service (EPRS)
  • Responsible for tracking and maintaining assets in the Strategic National Stockpile Warehouse.
  • Supervise Clerks and Warehouse Workers.
  • Prepare and submit Logistic Reports on assets used during deployments.
  • Purchase all supplies, equipment and services.
  • Serve as the Logistic and Documentation Unit Leader when activated for emergencies.
  • Conducted highly specialized executive level administrative support functions/activities.
  • Emergency Preparedness and Response Service (EPRS)

Administrative Assistant II

Oklahoma State Department of Health
09.2009 - 09.2013
  • Company Overview: Emergency Preparedness and Response Service (EPRS)
  • Responsible for tracking and maintaining assets in the Strategic National Stockpile Warehouse.
  • Supervise Clerks and Warehouse Workers.
  • Prepare and submit Logistic Reports on assets used during deployments.
  • Purchase all supplies, equipment and services.
  • Serve as the Logistic and Documentation Unit Leader when activated for emergencies.
  • Conducted highly specialized executive level administrative support functions/activities.
  • Emergency Preparedness and Response Service (EPRS)

Administrative Assistant II

Oklahoma Department of Mental Health and SAS
08.1985 - 05.2007
  • Company Overview: Griffin Memorial Hospital and HRD
  • Prepare policies and procedures for the Maintenance Division.
  • Conduct monthly safety inspections of work sites.
  • Monitor and conduct semi-annual inspections of bio-medical equipment for safety compliance.
  • Conduct year-end inventory for Maintenance Department and Maintenance Warehouse.
  • Responsible for maintaining inventory for the Maintenance Warehouse.
  • Purchase all needed materials for maintenance work, prepare bids, and track expenses.
  • Supervise office staff.
  • Monitored inventory usage and ordered supplies as indicated.
  • Griffin Memorial Hospital and HRD

Administrative Assistant II

Oklahoma Department of Mental Health and SAS
08.1985 - 05.2007
  • Company Overview: Griffin Memorial Hospital and HRD
  • Prepare policies and procedures for the Maintenance Division.
  • Conduct monthly safety inspections of work sites.
  • Monitor and conduct semi-annual inspections of bio-medical equipment for safety compliance.
  • Conduct year-end inventory for Maintenance Department and Maintenance Warehouse.
  • Responsible for maintaining inventory for the Maintenance Warehouse.
  • Purchase all needed materials for maintenance work, prepare bids, and track expenses.
  • Supervise office staff.
  • Monitored inventory usage and ordered supplies as indicated.
  • Griffin Memorial Hospital and HRD

Education

High School Diploma -

Norman High School
Norman, OK
05.1980

Skills

  • Policy formulation
  • Team leadership and development
  • Risk Assessment and mitigation
  • Contract administration
  • Administration of workers' compensation programs
  • Process Improvement
  • Data retention management
  • Administrative Support
  • Strategic planning
  • Verbal and written communication
  • Project management

Certification

Certified Procurement Officer, 2014-03-28

Timeline

Director of Internal Services

Oklahoma Medical Marijuana Authority
11.2021 - 03.2025

Director of Internal Services

Oklahoma Medical Marijuana Authority
11.2021 - 03.2025

Programs Manager

Oklahoma Department of Tourism and Recreation
10.2013 - 11.2021

Programs Manager

Oklahoma Department of Tourism and Recreation
10.2013 - 11.2021

Administrative Assistant II

Oklahoma State Department of Health
09.2009 - 09.2013

Administrative Assistant II

Oklahoma State Department of Health
09.2009 - 09.2013

Administrative Assistant II

Oklahoma Department of Mental Health and SAS
08.1985 - 05.2007

Administrative Assistant II

Oklahoma Department of Mental Health and SAS
08.1985 - 05.2007

High School Diploma -

Norman High School

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