Summary
Skills
Work History
Education
Certification
Affiliations
Timeline
Work Availability
Toni-Marie G. Wahlberg

Toni-Marie G. Wahlberg

Senior Program Manager
Chicago,IL
You know you are on the road to success if you would do your job, and not be paid for it.
Oprah Winfrey

Summary

Successful global Program Manager and leader spearheading portfolio of cloud security products and with over 12 years of helping individuals and companies better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to end-users. Top performer with results-driven mindset. Excellent record of achievement working as an IT Program Manager, having consistently delivered successful projects by effectively managing resources, timelines, and stakeholder expectations. Recognized award winning top performer took on leadership roles in fostering inclusive global work environments and promoting equality. Played an instrumental part in designing and implementing initiatives that promoted diversity and cultivated a sense of belonging among team members.

Skills

  • Customer satisfaction
  • Business Requirements Documents (BRDs)
  • Status update meetings
  • Project management
  • Project planning
  • Performance improvement
  • Agile methodology
  • Product delivery
  • Process optimization
  • Collaborative environments
  • Program goals

Technology:

  • Testing Tools:

Selenium, JUnit, Eclipse

  • Project Management Tools:

Aha, Jira, Smartsheets, MS Project

  • Documentation Tools:

OmniGraffle, Balsamiq, Lucidchart, Miro

  • BA:

Business Architecture and Design, Facilitation, Requirements Analysis, and Backlog ManagementProduct Delivery

  • Process Optimization
  • Collaborative Environments
  • Program Goals
  • BA: Business Architecture and Design, Facilitation, Requirements Analysis and Backlog Management
  • Cloud Computing Platforms: AWS, Azure, GCP, Linode

Work History

Technical Program Manager II

Akamai Technologies
09.2021 - Current
  • Managed program load, while providing team oversight and support to ensure successful delivery of business objectives
  • Collaborated with teams to define and explore business challenges, creating technical roadmaps based on findings.
  • Oversaw consumer market security products installation and onboarding which streamlined the process for 6 clients.
  • Formed multi-departmental roundtable to define Release Milestones and discuss process improvements optimizations to address departmental weaknesses which improved release process.
  • Provided consultancy to Cloud Hosted Operations department, serving as primary liaison between it, customers and Security Engineering department which increased efficiency.
  • As member of leadership team for two Employee Resource Groups, led focused events, planned topics, created content, and developed newsletters to facilitate internal meetups.

Senior Project Manager

Liferay, Inc
01.2018 - 09.2021
  • Monitored up to 5 client projects concurrently, identified risks and implemented corrective measures to acquire success.
  • Organized and lead client discoveries in collaboration with internal and external client relationship managers & key stakeholders
  • Worked with project teams to handle project escalation issues, led PMs and BAs, facilitated discussions, and conflict resolution
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Collaborated with PM group to establish PMO focused on process improvements. Developed knowledge base and training materials to support project managers and business analysts.
  • Organized topics and presented at internal consulting conferences.

Project Manager

Liferay, Inc
10.2017 - 12.2018
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated with global cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Provided detailed project status updates to stakeholders and executive management.
  • Collaborated with stakeholders to define project objectives, scope, deliverables, and success criteria.
  • Identified and assembled project teams with necessary skills and expertise.
  • Led and managed staff of 5-45 team members engaged in administering complex projects.
  • Assigned tasks and responsibilities to team members, ensuring clear communication and accountability.
  • Provided leadership and guidance to project teams, fostering collaborative and productive work environments.
  • Worked with project team to identify process improvements, tracked progress and cleared project roadblocks
  • Mentored junior team members and taught best practices for Agile development

Engagement Manager

Liferay, Inc
10.2016 - 10.2017
  • Met with clients to understand needs and develop proactive solutions.
  • Consulted with teams on established best practices and process improvements.
  • Collaborated with sales, delivery and service teams to manage seamless client experiences.
  • Helped with product rollouts as subject matter expert for Digital Experience Platform.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Worked with multiple teams from proposal support to billing
  • Engaged in product training and demonstrations to raise awareness and revenues.
  • Provided regular status updates both to client and internal leadership team
  • Successfully managed resource allocation

Project Manager

ThoughtWorks
02.2015 - 09.2016
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Planned, designed, and scheduled phases for large projects.
  • Led and assisted technical upgrade and greenfield projects for clients by working and coordinating with consultants and developers.
  • Led and managed staff of 10-25+ team members engaged in administering complex IT projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Mentored junior team members and taught best practices for Agile development
  • Planned and organized yearly social impact events partnering with local non-profits

Business Analyst

ThoughtWorks
02.2011 - 02.2015
  • Collaborated with stakeholders to define project objectives and criteria.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collected requirements, created mockups, and contributed to an integrated testing plan for deployments.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Mentored and trained new team members

Quality Analyst Engineer

ThoughtWorks
02.2010 - 02.2011
  • Played vital role in ensuring quality and reliability of products through creation and execution of both manual and automated test suites
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Contributed to overall test strategy, collaborate with cross-functional teams, and actively participate in Agile transformation initiatives.
  • Collaborated with other departments to facilitate successful project completion.
  • Mentored and coached team members on QA topics and strategies.

Education

BS - Biochemistry

Louisiana State University And A&M College, Baton Rouge, LA
2003

Certification

  • Agile Certified Professional, PMI - 2019

Affiliations

  • Project Management Institute
  • Scrum Alliance

Timeline

Technical Program Manager II - Akamai Technologies
09.2021 - Current
Senior Project Manager - Liferay, Inc
01.2018 - 09.2021
Project Manager - Liferay, Inc
10.2017 - 12.2018
Engagement Manager - Liferay, Inc
10.2016 - 10.2017
Project Manager - ThoughtWorks
02.2015 - 09.2016
Business Analyst - ThoughtWorks
02.2011 - 02.2015
Quality Analyst Engineer - ThoughtWorks
02.2010 - 02.2011
Louisiana State University And A&M College - BS, Biochemistry

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Toni-Marie G. WahlbergSenior Program Manager