Toni McDowell
Midland,TX
Summary
Skilled professional with experience coordinating and executing large meetings and events. Strong team player with excellent communication skills and flexibility. Dedicated to providing exceptional customer service and staff support. Extremely coachable and committed to continued learning to improve job performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Pilates Instructor
J PILATES
02.2021 - Current
- To inspire clients to move their body through personalized group classes that are catered to various skillsets
- To help improve strength, flexibility, balance and an overall well-being
- Provide exceptional customer service both before and after sessions, addressing any concerns or inquiries promptly and professionally.
- Creating a safe and inclusive atmosphere for a clients of all types
EXECUTIVE MINISTRY ASSISTANT
NEW BEGINNINGS BAPTIST CHURCH
01.2017 - 01.2019
- Responsible for planning, organizing, and executing all aspects of large meetings and events including catering, décor, staff, event registration, facilities, entertainment, and volunteers
- Meetings and events ranged from45 people to2,500 people
- Organized weekly staff meetings, including agenda and food for staff of25
- Managed security team, parking lot team, front door greeters, guest service desk and life group desk team members during Sunday services
OFFICE MANAGER
TIMS CO, INC. APPRAISAL MANAGEMENT COMPANY
01.2016 - 01.2017
- Managed office operations using Microsoft Word, Excel, Quick Books and Dropbox
- Created and delivered invoices to all mortgage companies utilizing Quick Books
- Communicated with appraisers daily to monitor schedules to ensure job completion
MEMBER SERVICES ASSOCIATE
FOUR SEASONS RESORT & CLUB AT LAS COLINAS
01.2005 - 01.2007
- Worked closely with management staff to coordinate all staff meetings
- Provided guests with restaurant and entertainment recommendations, booked reservations, and booked flight/transportation accommodations
- Assisted event planners during large functions and events at the hotel
Education
BACHELOR OF SCIENCE - HOSPITALITY MANAGEMENT
UNIVERSITY OF NORTH TEXAS
05.2006
Skills
Project Management
Vendor Management
Strategic Thinking
Budgeting/Forecasting
Effective communication
Leadership and coaching
Adaptive teaching strategies
Executive support
Certification
J Pilates Level 1 and 2 Certification
Timeline
Certified Pilates Instructor
J PILATES
02.2021 - Current
EXECUTIVE MINISTRY ASSISTANT
NEW BEGINNINGS BAPTIST CHURCH
01.2017 - 01.2019
OFFICE MANAGER
TIMS CO, INC. APPRAISAL MANAGEMENT COMPANY
01.2016 - 01.2017
MEMBER SERVICES ASSOCIATE
FOUR SEASONS RESORT & CLUB AT LAS COLINAS
01.2005 - 01.2007
BACHELOR OF SCIENCE - HOSPITALITY MANAGEMENT
UNIVERSITY OF NORTH TEXAS
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