Toni M. Mitchley
Kuna,USA
Summary
Dynamic professional with extensive experience at AmeriBen IEC, excelling in administrative support and HIPAA compliance. Proven ability to optimize workflows and enhance customer service. Skilled in cash reconciliation and proficient in Microsoft Excel, I effectively manage records and foster positive client interactions, ensuring operational excellence and compliance.
Overview
41
41
years of professional experience
Work History
Cobra Clerk II
AmeriBen IEC
09.2019 - Current
- Performs administrative tasks to support daily business operations.
- Maintaining an organized filing system.
- Enter checks for member premiums, ensuring information is accurate.
- Maintain HIPAA and PHI compliance
- Understanding of Cobra insurance
- Reconcile cash in sheets with physical checks daily
- Receives, scans, prints, copies, classifies, reconciles, and summarizes documents and information.
- Confer with customers by telephone or in person to provide information about products or services.
- Completes and maintains production logs.
- Keep records of assigned cases and prepare required reports.
- Proficient using MS Office Suite: Word, Excel, Outlook
- Ensuring that Member documents are up to date: electronic and hard copy.
- Compiles regular and special reports using established formats and procedures.
- Order supplies as needed
Production Supervisor
Fresca Mexican Foods
12.2017 - 04.2019
- Manufactured products by supervising staff, organizing, and monitoring workflow.
- Completed production plan by scheduling and assigning personnel.
- Demonstrated a high level of administrative competence
- Keep records of employees' attendance and hours worked
- Assisted Plant Manager with assorted recruitment tasks, such as, screening, interviewing, and hiring new employees
- Completed new hire orientations
- Developed and presented monthly safety training for all employees
- Enforced rules and regulations, documented all infractions
- Inspect materials, products, or equipment to detect defects or malfunctions
- Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
- Plan and establish work schedules, assignments, and production sequences to meet production
- Confer with other supervisors to coordinate operations and activities within or between departments.
- Execute personnel actions, such as writing evaluations, or recommending promotions.
HACCP/Safety Coordinator
Kings Gourmet Foods
01.2017 - 11.2017
- Oversees the development and implementation of Hazard Analysis Critical Control Points (HACCP) systems in a food production environment.
- Identify potential food safety hazards, ensuring compliance with regulations, and conducting audits.
- Updated and maintained all HACCP documents for FDA and USDA audits.
- Coordinated safety program with each area, implementing new measures.
- Ensured monthly safety meetings were Completed.
- Wrote or updated standard operating procedures (SOP) for each area
- Phoned vendors for verification of product specifications
Project Manager/(Safety & Training)
Garden Fresh Foods
04.2015 - 03.2016
- Handled Projects as required by owner.
- Managed safety committee by developing, scheduling, and presenting at meetings.
- Investigated all safety incidents.
- Completed all reports and documentation as required
- Developed, delivered, and documented all employee and supervisor training
- Analyze training needs to develop new training programs or modify and improve existing programs.
- Completed all new hire orientations
- Verified I-9’s
- Entered new employee information into HRIS
HR Generalist/Packaging Supervisor
JR Simplot Company
01.2013 - 11.2014
- Compile and keep personnel records.
- Record data for each employee, such as address, weekly earnings, absences.
- Operate or tend machines to prepare industrial or consumer products for storage or shipment.
- Utilized KRONOS time keeping software
- Maintaining time and attendance of employees
- Verified Workers Compensation Claims
- Interpreted collective bargaining agreement for employees to ensure understanding
- Managed LAWSON HRIS to input employee information and changes
- Coordinated, monitored, and evaluated training of new employees
- Enforced safety policies, ensuring a safe work environment
- Preformed weekly safety walks of plant documenting violations while maintaining communication with employees
E-5
United States Navy
04.1984 - 01.1990
- Conducted maintenance, troubleshooted equipment, training junior personnel, executing strategic tasks, and contributing to mission-critical objectives
- Mentored and supervised junior enlisted personnel, including new recruits and junior petty officers
- Led and managed small teams or units in daily tasks and specific operations
- Acted as a first-line representative for safety in work environments, such as flight operations
Education
MBA - Human Resources Concentration
Colorado Technical University
Colorado Springs, CO01.2014
BS - Human Resources Concentration
Stevens-Henager College
Boise, ID01.2012
Skills
- Administrative & Clerical Support
- Procurement & Vendor Coordination
- Budget & Expense Tracking
- Purchase Orders & Invoice Management
- Database Entry & Records Management
- Confidential Records Compliance
- Customer Service & Public Interaction
- Process Improvement & Workflow Optimization
- Microsoft Office Suite
- Report Preparation & Document Control
- Administrative tasks
- HIPAA compliance
- Cash reconciliation
- COBRA insurance
- Microsoft Excel
- Customer service
Timeline
Cobra Clerk II
AmeriBen IEC
09.2019 - Current
Production Supervisor
Fresca Mexican Foods
12.2017 - 04.2019
HACCP/Safety Coordinator
Kings Gourmet Foods
01.2017 - 11.2017
Project Manager/(Safety & Training)
Garden Fresh Foods
04.2015 - 03.2016
HR Generalist/Packaging Supervisor
JR Simplot Company
01.2013 - 11.2014
E-5
United States Navy
04.1984 - 01.1990
MBA - Human Resources Concentration
Colorado Technical University
BS - Human Resources Concentration
Stevens-Henager College
Similar Profiles
Laura TorresLaura Torres
Customer Service Representative at AmeriBen/IEC GroupCustomer Service Representative at AmeriBen/IEC Group
Chris MathewChris Mathew
Enhanced Care Coordinator III at AmeriBen/IEC GroupEnhanced Care Coordinator III at AmeriBen/IEC Group
Hannah WhiteHannah White
Utilization Management Representative at Ameriben Medical ManagementUtilization Management Representative at Ameriben Medical Management
DONNA GUIDICEDONNA GUIDICE
Sales and Design Consultant at JBA Home Improvement’sSales and Design Consultant at JBA Home Improvement’s
Keirin CarrollKeirin Carroll
Correctional Corporal at Idaho Department of CorrectionCorrectional Corporal at Idaho Department of Correction