Toni Muse
Hyattsville,MD
Summary
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships. Hardworking Commercial Cleaner with 23 years of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere.
Overview
30
30
years of professional experience
Work History
Cleaning Contractor
Superior Building Services Inc.
Washington , DC
10.2000 - 02.2024
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
- Stocked restroom supplies such as toilet paper, soap, and paper towels.
- Sanitized all high-touch areas using approved chemicals.
- Provided feedback to supervisors regarding any issues that arose during shifts.
- Disinfected furniture and equipment after use by customers or staff.
- Responded promptly to customer requests for cleaning services.
- Assisted with special projects related to cleaning or maintenance when needed.
- Complied with OSHA regulations for hazardous material disposal.
- Performed weekly deep cleanings of restrooms and other common areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Kept business entrances clean, tidy and professional in appearance.
Cook Shift Leader
McDonald's Restaurant
Washington, DC
05.1994 - 03.2000
- Trained new cooks on proper food handling techniques.
- Organized the work area for efficient functioning during shifts.
- Ensured kitchen staff followed health and safety regulations.
- Reviewed food orders to verify accuracy before they were sent out.
- Inspected equipment and ensured it was properly maintained by kitchen staff.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
- Enforced sanitation policies and procedures throughout the kitchen area.
- Resolved customer complaints in a timely manner.
- Communicated with kitchen employees, answered questions and offered insight into food preparations.
- Followed recipes and procedures to prepare, season and cook food products.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Distributed food to service staff for prompt delivery to customers.
Education
Bell Vocational High School
Washington DCSkills
- Strong Work Ethic
- Professional Appearance
- Quality Assurance
- Chemical Handling
- Housekeeping
- Sweeping and Mopping
- Cleaning and Sanitizing
- Customer Service
- Polishing Surfaces
- Closet Detailing
Track and Field
- Participant in sprint, middle distance and hurdle events.
Affiliations
- Gardening
- Cooking
- Cleaning
- Dancing
Timeline
Cleaning Contractor
Superior Building Services Inc.
10.2000 - 02.2024
Cook Shift Leader
McDonald's Restaurant
05.1994 - 03.2000
Bell Vocational High School
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