Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni O'Bryant

Naples

Summary

Dynamic and reliable professional with 13 years of customer service experience at Publix; excelling in inventory management and product ordering. Proven ability to enhance sales through creative merchandising and exceptional customer assistance. Skilled in Microsoft Office and adept at problem-solving, ensuring optimal stock levels and a clean, organized workspace.

Overview

13
13
years of professional experience

Work History

Cheese Clerk

Seed to Table
05.2025 - Current
  • Managed cheese inventory, ensuring optimal stock levels and product freshness.
  • Trained new staff on proper handling techniques and safety protocols related to cheese products.
  • Monitored product expiration dates, reducing waste through timely rotation and markdowns as needed.
  • Developed promotional displays to increase customer engagement and drive sales of specialty cheeses.
  • Took customer orders at counter, labeled and wrapped to prepare products for sale.
  • Learned a variety of cheeses to sell from different countries from Italy to Spain.

Deli Clerk

Publix
08.2021 - 05.2025
  • Maintained cleanliness and organization of deli area to ensure compliance with health regulations.
  • Operated slicing equipment and scales to prepare meats and cheeses according to customer specifications.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prepped party platters as requested by customers in a timely manner.
  • Worked through holidays with changes of different varieties of orders.

GM Clerk

Walmart
05.2017 - 08.2021

GM Associate

  • Managed inventory levels to ensure product availability and optimize stock replenishment processes.
  • Was cross trained in multiple departments.
  • Worked Stationary- Stocked Shelves, and worked with the fabric table.
  • Worked Sporting Goods- Stocked shelves, and sold fishing and hunting licenses.
  • Worked Hardware- Stocked Shelves and mixed paint.
  • Worked Lawn and Garden- Stocked shelves, ran register, and did propane tank exchanges.
  • Worked Deli- Cut meat;cut cheese; made sandwiches; cooked chickens; prepped party trays; opened and closed the deli.
  • Stocked any department when needed, and unloaded trucks.
  • Worked on mods, and price changes. Also covered cashiering up front in check out when needed.
  • Was also trained in OGP and worked 6 months overnight.

Dairy Associate

Kroger
05.2013 - 05.2017

Front End Associate

  • Helped customers navigate store, complete sales, and process returns.
  • Maintained clean, organized, and well-stocked checkout areas.
  • Provided information to customers on products or services.
  • Worked in Floral

Kroger Dairy Associate

  • Managed dairy inventory levels to ensure product availability and freshness.
  • Assisted customers with inquiries, providing exceptional service and product knowledge.
  • Kept back-end dairy storage clean, organized, and sanitized.
  • Greeted customers and asked opened questions to assess needs.

Education

High School Diploma -

Brookwood High School
Lilburn, GA

Skills

  • 13 years of customer service
  • Price change oversight
  • Product ordering
  • Sales floor restocking
  • Teamwork
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Organizational skills
  • Creative thinking
  • Reliability
  • Adaptability and flexibility
  • Able to work on multiple projects
  • Computer Skills
  • Experience with Microsoft Office and Teams
  • Problem-solving abilities
  • Google Workspace
  • Zoom
  • Slack

Timeline

Cheese Clerk

Seed to Table
05.2025 - Current

Deli Clerk

Publix
08.2021 - 05.2025

GM Clerk

Walmart
05.2017 - 08.2021

Dairy Associate

Kroger
05.2013 - 05.2017

High School Diploma -

Brookwood High School
Toni O'Bryant