Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Toni Perry

Washington,MI

Summary

Results-driven, honors graduate bringing progressive background in professional environments. Natural leader with exceptional skills in customer relations, administration, accounts receivables and scheduling. Manages competing priorities with organized and resourceful approaches. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Seeking a challenging position within a progressive organization that provides an opportunity to apply my academic knowledge, experience and skills to a role that contributes to the company's overall success, as well as my individual professional development.

Overview

7
7
years of professional experience

Work History

Accounts Receivable Specialist

Blue Star, Inc.
Warren, Michigan
11.2021 - Current
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Utilized Sage billing software.

Operations and Communications Specialists

Michigan Spine & Joint Center
New Baltimore, Michigan
01.2016 - 11.2021
  • Addressed and directed patient questions with additional information, direction, physician referrals and recommendations.
  • Created new-hire training manuals and orientation guides to streamline training efforts.
  • Provided administrative assistance and clerical support.
  • Served as primary point of contact and liaison to business owner and clientele.
  • Managed the office inventory, patient/physician scheduling and general office management to ensure a well-organized and efficient operation.
  • Developed posters informing patients of office policy changes; including but not limited to Covid-19 protocols.
  • Assisted in digital transformation to electronic health records.

Education

Bachelor of Arts - Communications

Oakland University
Rochester, MI
05.2021

Skills

  • Document Coding and Classification
  • Bill Payment and Recordkeeping
  • Evaluating Open Accounts
  • Reviewing Account Records
  • Customer Relations
  • Communications Strategies
  • Speech Writing and Messaging
  • Strategy Implementation
  • Internal and External Communications
  • Creative Strategies
  • Communication Strategy Development
  • Technical Issue Troubleshooting

Accomplishments

    Education achievement

  • Member of the National Honor Society

    • Professional achievement

  • Achieved integration of EHR through effectively helping with program training.

Timeline

Accounts Receivable Specialist

Blue Star, Inc.
11.2021 - Current

Operations and Communications Specialists

Michigan Spine & Joint Center
01.2016 - 11.2021

Bachelor of Arts - Communications

Oakland University

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