Summary
Overview
Work History
Education
Skills
Languages
Volunteer Work
References
Timeline
Generic

Toni Renner

Scappoose,OR

Summary

With a proven track record at Scappoose Adventist School, I excel in office administration and fostering customer relations, significantly enhancing workflow optimization. Skilled in financial tracking and employee training, my approach combines strategic planning with effective time management, driving operational excellence and team cohesion. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Office Manager

Scappoose Adventist School
Scappoose, OR
01.2013 - 12.2024
  • Handled sensitive information with discretion, maintaining the confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Secretary

Tabernacle Sda Portland
Portland, OR
09.2019 - 02.2024
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow
  • Streamlined office operations by implementing efficient filing systems and organizational strategies
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
  • Answered multi-line phone system and enthusiastically greeted callers
  • Maintained daily report documents, memos and invoices
  • Scheduled appointments and conducted follow-up calls to clients
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
  • Entered data into system and updated customer contacts with information to keep records current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Provided clerical support to company employees by copying, faxing, and filing documents
  • Managed executive calendars, scheduling appointments and meetings to optimize time management
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Managed filing system, entered data and completed other clerical tasks
  • Assisted coworkers and staff members with special tasks on daily basis
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives

Education

High School Diploma -

Damascus Christian School
Damascus, OR
06.1998

Skills

  • Customer Engagement
  • Office Administration
  • Effective Time Management
  • Office Administration
  • Excellent multi-tasking ability
  • Administrative Support
  • Organized Mail Distribution
  • Billing
  • Vendor engagement
  • Employee Relations Support
  • Financial tracking
  • Workflow planning
  • Staff management
  • Budgetary planning
  • Facility management
  • Customer relations
  • Payroll and budgeting
  • Expense reporting
  • Workflow optimization
  • Credit and collections
  • Financial reporting
  • Data entry
  • Contract negotiations
  • Scheduling
  • Employee training

Languages

sign language
Limited

Volunteer Work

Volunteer work from multiple different organizations.

  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Boosted donations to organization by strategizing and executing fundraising events.
  • Increased cultural awareness with organization of multicultural festivals.
  • Coordinated and managed volunteer activities for community service projects.
  • Coordinated with different service providers to meet clients' individual needs.
  • Helped plan several memorial services.
  • Planned baby showers
  • Helped plan and execute a wedding with over 150 people.
  • Went on multiple mission trips.
  • Did firework tents/stands yearly for over 10 years.

References

References available upon request.

Timeline

Secretary

Tabernacle Sda Portland
09.2019 - 02.2024

Office Manager

Scappoose Adventist School
01.2013 - 12.2024

High School Diploma -

Damascus Christian School

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Toni Renner