Toni Robbins
Broomfield,Co
Summary
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Overview
28
28
years of professional experience
Work History
Mile High Home Care
Emily Howe
08.2019 - Current
- Monitored changes in clients' conditions to report concerns to supervisor.
- Communicated regularly to provide updates on health and wellbeing.
- Administered medications in accordance with nurse instructions.
- Utilized universal precautions and infection control principles in all aspects of care.
- Supported clients through difficult times by offering emotional support.
- Documented vitals and coordinated with health care providers.
- Trained new staff members on best practices for home health care.
- Provided personal care, ADL's , and transferring with use of hoyer lift.
- Trained in Nebulizer, Sleep apnea, Ostomy, and Catheter care.
- Helped patients complete range of motion exercises to prevent loss of function during care. In addition to edema care.
G2 Wheelchair Agent
Denver international airport
11.2018 - 07.2019
- Provided excellent customer service
- Met inbound and outbound flights
- Assisted with aisle chairs and anyone needing extra assistance.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
Caregiver
Hired Hands
05.2016 - 04.2018
- Provided care for clients with Dementia
- Ongoing training of Alzheimer's and Dementia
- Assisted with adult daily living needs, personal care, medication reminders, outings, and personal appointments.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients and their families to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Head of Cosmetics Department/Hallmark Department
Walgreens
07.2001 - 02.2006
- (Cosmetics) Sold personal makeup, fragrance, and other personal hygiene products to clientele with emphasis on superior customer service
- Helped with the revision of the department and replacing it with new products
- Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
- Maintained accurate inventory and sales records for department.
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- (Hallmark Department)Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service/Front Door Greater/Return Center/Garden Department
Home Depot
01.1996 - 09.1998
- Returned purchases following return policies
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Checked out customers and maintained the garden department
- Helped customers in the garden department with questions in relation to their gardening needs.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
Education
CNA Certified -
Compass Nursing Arts
Lafayette, CO06.2019
PHLEBOTOMY CERTIFIED TECHNICIAN -
Phlebotomy Training Specialists
Arvada, CO09.2018
FIRST AID, CPR, and AED ORIGINAL CERTIFICATION -
American Safety & Health Institute
Broomfield, CO09.2018
Associate of Arts -
Chabot College
Hayward, CA02.2009
High School Dipoma -
El Rancho High School
Pico Rivera, CA01.1998
Skills
- Dependability
- Friendly communication
- Adaptability
- Multitasking
- Organization
- Prioritizing
- Team player
- Problem solving abilities
- Eager to learn new tasks
- Home Visits
- Transportation Management
- Home Healthcare
- Conflict Resolution
- Emotional Support
- Healthy Meal Preparation
- Report Observations
- Vital Intake
- Willingness to grow with the company
Volunteer Experience
- Helped feed the homeless though the church 2017
- 9 Health Fair 2018
- Blood screening, helping in keeping Colorado's community healthy
- Visits with the elderly to provide companionship. On birthdays and some holidays 2016/ 2018
Timeline
Mile High Home Care
Emily Howe
08.2019 - Current
G2 Wheelchair Agent
Denver international airport
11.2018 - 07.2019
Caregiver
Hired Hands
05.2016 - 04.2018
Head of Cosmetics Department/Hallmark Department
Walgreens
07.2001 - 02.2006
Customer Service/Front Door Greater/Return Center/Garden Department
Home Depot
01.1996 - 09.1998
CNA Certified -
Compass Nursing Arts
PHLEBOTOMY CERTIFIED TECHNICIAN -
Phlebotomy Training Specialists
FIRST AID, CPR, and AED ORIGINAL CERTIFICATION -
American Safety & Health Institute
Associate of Arts -
Chabot College
High School Dipoma -
El Rancho High School
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