TONI ROBINSON

Seasoned Operations Manager and talented leader with 27 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

• Portland Food Bank, 2010-01-01, 2010-12-31, Prepared food packages for needy families
• Kiwanis Club, 1990-01-01, Present, Fundraised for charitable organizations including Dollars for Scholars and Local & International Children’s Groups

• Certificate, Wal-Mart Management Development Seminar, Leadership Foundation
• Building Better Merchants, Wal-Mart Stores, Inc.

• HR MANAGEMENT, Reviewed and ensured the compliance of more than 500 employees with corporate policies and procedures. Facilitated and improved employee-management relationships.
• RECRUITMENT & TRAINING, Assisted in the development of the store’s recruitment strategy, conducted new hire interviews, and aided in developing training programs.
• Internal Investigations, Objectively reviewed internal ethical allegations and investigated on-the-job accidents.
• Employee Relations, Cultivated and built excellent relationships with employees; developed a strategic employee retention plan. Promptly addressed employee concerns and inquiries.
• STRATEGIC PLANNING, Able to deliver continuous organizational improvements that deliver time/cost savings, higher efficiency levels, and that boost productivity.

• Certificate, Wal-Mart Management Development Seminar, Leadership Foundation
• Building Better Merchants, Wal-Mart Stores, Inc.

• HR MANAGEMENT, Reviewed and ensured the compliance of more than 500 employees with corporate policies and procedures. Facilitated and improved employee-management relationships.
• RECRUITMENT & TRAINING, Assisted in the development of the store’s recruitment strategy, conducted new hire interviews, and aided in developing training programs.
• Internal Investigations, Objectively reviewed internal ethical allegations and investigated on-the-job accidents.
• Employee Relations, Cultivated and built excellent relationships with employees; developed a strategic employee retention plan. Promptly addressed employee concerns and inquiries.
• STRATEGIC PLANNING, Able to deliver continuous organizational improvements that deliver time/cost savings, higher efficiency levels, and that boost productivity.