TONI WESLEY
Munford,AL
Summary
Dynamic professional with a proven track record in healthcare and customer service environments, notably at Citizens Medical Baptist Center. Excelled in venipuncture and patient confidentiality, enhancing patient trust and efficiency. Skilled in Microsoft and data analysis, demonstrating a self-motivated approach to achieving and exceeding objectives. Recognized for exceptional organizational skills and customer service, contributing to significant improvements in patient care and operational workflows.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Citizens Medical Baptist Center
Talladega, USA
03.2023 - Current
- Serves patients by identifying the best method for retrieving blood samples and other specimens, preparing specimens for laboratory testing, and performing screening procedures
- Verifies test requisitions by comparing information with nursing station log and bringing discrepancies to the attention of unit personnel
- Verifies patient identification and explains sampling procedures to patients
- Maintains specimen integrity by using aseptic technique, following department procedures, and observing isolation procedures
- Collects therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug dose to collection time
- Tracks collected specimens by initialing, dating, and noting times of collection and maintaining daily tallies of collections performed
- Maintains safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations
- Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory, referring unresolved orders back to the originator for further clarification, and notifying supervisor of unresolved orders
- Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations
- Serves and protects the hospital or healthcare facility community by adhering to professional standards, institutional policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
- Maintains an organized and clean workspace
- Reassures patients who are nervous about sampling procedures and applies dressings to wounds created by blood draws
Gym Manager
Snap Fitness
Moody, USA
11.2021 - Current
- Buy, sell, and maintain on-site equipment
- Requisition talented staff
- Manage their team of personal trainers
- Plan employee schedules
- Create ideas and actions for revenue growth
- Navigate crisis management
- Provide gym tours for potential clients
- Run a delinquent list reports for payment methods
- Runs the insurance audit reports for memberships
Chart Review Analyst
REGIONAL MEDICAL CENTER
- Protect the security of medical records to ensure that confidentiality is maintained
- Review records for completeness, accuracy, and compliance with regulations
- Retrieve patient medical records for physicians, technicians, or other medical personnel
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
- Prepare detailed reports on audit findings
- Report to management about asset utilization and audit results, and recommend changes in operations and financial activities
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Compute, record, and proofread data and other information, such as records or reports
- I also reviewed charts for incoming patients to emergency room
- I would chart their lab results, procedures, and other activity that was done in the ER
- I would put these charges in for insurance purposes as well as billing purposes
Charge Audit Clerk/Secretary
STRINGFELLOW MEMORIAL HOSPITAL
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Answer telephones and direct calls to appropriate staff
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Receive and route messages or documents, such as laboratory results, to appropriate staff
- Transmit correspondence or medical records by mail, e-mail, or fax
- Arrange hospital admissions for patients
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings
Sales Associate
CLAIRE'S
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Prepare sales slips or sales contracts
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Maintain records related to sales
- Demonstrate use or operation of merchandise
- Prepare merchandise for purchase or rental
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Inventory stock and requisition new stock
- Exchange merchandise for customers and accept returns
- Clean shelves, counters, and tables
- Help customers try on or fit merchandise
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Education
Diploma - Practical Nursing
Herzing University
Birmingham, AL12-2025
High School Diploma -
JACKSONVILLE HIGH SCHOOL
Jacksonville, AL05-2011
Skills
- Document scanning
- Skilled in Microsoft
- Venipuncture
- Blood collection
- Patient confidentiality
- Data entry
- Clerical Support
- Extremely Organized
- Self-motivated
- Data analysis
- Type 32 WPMS
- Great in customer service
- Assistance
References
- Brooklyn Rutledge, Dental Hygienist, Gibson's Family Dentistry, 256.223.1071, bmw1986@yahoo.com
- Gerald Walker, Retired Army Veteran, 1st Sergeant Major, 256.371.0034, Waianie70@yahoo.com
- Andrea Walker, General Manager, Laquinta Inn and Suites, 256.225.0936, Waianie80@yahoo.com
- Wendy Coppock, Retired, Honda, 256.847-5652, raleighrynlee@gmail.com
Personal Information
Date of Birth: 10/09/92
Timeline
Phlebotomist
Citizens Medical Baptist Center
03.2023 - Current
Gym Manager
Snap Fitness
11.2021 - Current
Chart Review Analyst
REGIONAL MEDICAL CENTER
Charge Audit Clerk/Secretary
STRINGFELLOW MEMORIAL HOSPITAL
Sales Associate
CLAIRE'S
Diploma - Practical Nursing
Herzing University
High School Diploma -
JACKSONVILLE HIGH SCHOOL
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