Dedicated and detail-oriented professional with hands-on experience in billing, data entry, and collections, including prior work in medical billing and insurance follow-up. After taking time off to raise my two children, I stayed engaged by completing certification courses to sharpen my skills and stay current with industry standards. I bring a strong understanding of account management, past-due accounts, and reconciliation processes, along with a persistent yet respectful communication style that supports positive customer and internal relationships. Proficient in Microsoft Excel and committed to delivering accurate, on-time results in fast-paced environments.