Summary
Overview
Work History
Skills
Timeline
Generic

Toni Smith

Yucca Valley,CA

Summary

Hardworking Safety Officer/Environmental Compliance Coordinator Supervisor experienced in field and ready for challenging assignments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised as well as working within a team and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Safety/ECC Officer Supervisor

MCCS
Twentynine Palms, California
02.2024 - Current
  • Developed and implemented policies and procedures to ensure compliance with government regulations.
  • Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
  • Conducted investigations into complaints from customers or employees regarding violations of company policy.
  • Supervised subordinate staff in carrying out daily duties and activities.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Organized and coordinated meetings between senior management and other departments across the organization.
  • Performed background checks on prospective employees prior to hire date.
  • Reviewed employee performance evaluations for accuracy and completeness.
  • Participated in regular meetings with upper management regarding progress updates on current initiatives.
  • Resolved conflicts between employees or departments that arose due to misunderstandings or miscommunication.
  • Coordinated with legal counsel to ensure organizational compliance.
  • Led training and development programs to enhance team skills and performance.
  • Coordinated cross-departmental projects to achieve company objectives.
  • Developed and maintained relationships with key clients and stakeholders.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Set specific goals for projects to measure progress and evaluate end results.

Safety/ECC Officer

MCCS Twentynine Palms
Twentynine Palms, California
11.2022 - 02.2024
  • Conducted safety and environmental training or education programs to demonstrate use of safety equipment.
  • Developed and implemented policies and procedures to ensure compliance with government regulations.
  • Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
  • Conducted investigations into complaints from customers or employees regarding violations of company policy.
  • Drafted reports outlining findings from investigations and recommending corrective action.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Organized and coordinated meetings between senior management and other departments across the organization.
  • Responded to emergency situations by dispatching appropriate personnel to address the incident.
  • Coordinated with local law enforcement agencies when necessary to carry out investigations or respond to incidents.
  • Participated in regular meetings with upper management regarding progress updates on current initiatives.
  • Maintained and updated emergency response plans or procedures.
  • Analyzed incident data to identify trends in injuries, illnesses and accidents.
  • Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.

Shop Planner

Marine Corps Community Services, MCCS
Twentynine Palms, CA
12.2020 - 11.2022
  • Prepared agreements by organizing paperwork and establishing supplier requirements such as delivery schedules.
  • Vetted suppliers' prices, quality and delivery speed to help select optimal vendors.
  • Communicated closely and effectively with all partners, including vendors, merchants and distribution center, helping to achieve well-timed product deliveries.
  • Maintained a company credit card and all necessary requirements.
  • Walked job sites to assist with safety related issues.
  • Purchased PPE for the Technicians, also kept all new SDS's updated in our AUL
  • Communicated regularly with customers regarding their shipments' status updates.
  • Resolved customer complaints related to shipment delays or damages promptly.

Retail Service Specialist

O'reilly Auto Parts
Yucca Valley, CA
06.2016 - 12.2020
  • Demonstrated store's values and mission through customer service to ensure complete customer satisfaction.
  • Helped customers locate store products.
  • Engaged customers while solving issues and providing solutions with fast and accurate transaction processing.
  • Maintained knowledge of products and services offered and replenished products on sales floor.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Maintained records documenting safety audits and accidents.
  • Controlled hazardous waste storage and disposal.
  • Assisted in the unloading of trucks, stocking shelves, setting up displays and organizing merchandise areas.
  • Ensured store was clean, neat and organized at all times.
  • Assisted management in training new employees on register operations and store policies.
  • Researched product information for customers inquiring about specific products or services.
  • Followed safety guidelines when lifting or moving heavy objects around the store.

Sales Associate

CARQUEST Auto Parts
Yucca Valley, CA
04.2012 - 06.2016
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Mixed and matched paints according to customer specifications.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed Automotive items and checking inventory for items at other locations.
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Controlled hazardous waste storage and disposal.

Skills

  • Compliance Reporting
  • Violations and Infractions
  • Risk Assessment
  • Safety Documentation and Materials
  • Safety Training
  • Document Review
  • CPR Certified
  • Safety Compliance
  • Basic First Aid
  • OSHA Regulations
  • Privacy and Confidentiality
  • Site Visits
  • Risk assessment
  • Emergency and non-emergency response
  • Reporting and documentation
  • GSM Trained
  • 30 HR OSHA Trained

Timeline

Safety/ECC Officer Supervisor

MCCS
02.2024 - Current

Safety/ECC Officer

MCCS Twentynine Palms
11.2022 - 02.2024

Shop Planner

Marine Corps Community Services, MCCS
12.2020 - 11.2022

Retail Service Specialist

O'reilly Auto Parts
06.2016 - 12.2020

Sales Associate

CARQUEST Auto Parts
04.2012 - 06.2016

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Toni Smith