Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
25
25
years of professional experience
Work History
Para-Professional
Mount Vernon Community School District
08.2014 - Current
Work with individual students or small groups of students to reinforce learning of materials
Monitor student work and supervise curriculum-based testing,
Tutor and assist students with makeup work
Promoted respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Review material with students one-on-one or in small groups
Work with adult students assisting in life skills-grocery shopping, cleaning, cooking along with, job coaching, navigating community, and volunteer work at local pantry
Translate student work from Braille to print
Maintain inventory and order supplies and materials as needed
Set up and maintain learning environments, learning centers and adaptive equipment as directed by teacher
Modify format of instructional/assessment materials (braille and make tactile graphics)
Resolving technology issues
Skilled at working independently and collaboratively in team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Office Coordinator
M & K Dust Control
06.2023 - 08.2023
Operated multi-line telephone system to answer and direct high volume of calls.
Managed approximately 30 incoming calls per day from customers or vendors
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled assignments independently with good judgement and critical thinking skills.
Collected payments, processed transactions and updated relevant records.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Paid attention to detail while completing assignments.
Office Coordinator
Radio Communications
12.1998 - 08.2009
Inventory management including purchasing, tracking, etc
Shipping and Receiving
Communicated with vendors, customers, employees, and other individuals answering questions and resolving any issues.
Assigned tasks to associates, staffed projects, tracked progress, and updated managers, and clients as necessary.
Handled daily flow of paperwork and assisted in Accounts Payable/Receivables.
Received, recorded and banked cash and check as well as reconciled records of bank transactions.
Maintained confidential information, such as pay rates and pay grades.
Assisted in hiring and training employees
Operated multi-line telephone system to answer and direct high volume of calls.
Organized company meetings and scheduling for 12 employee team.
Education
High School Diploma -
John F. Kennedy High School
Cedar Rapids
05.1995
Skills
Administrative Support
Meets/Exceeds Goals
Meets Deadlines
Attention to Detail
Filing/Data Archiving
Telephone Skills
Customer Service
Purchasing
Organizational Skills
Data Entry
Scheduling
Software
MS Word
MS Excel
MS Powerpoint
MS Outlook
Google Docs
Quickbooks Pro
Timeline
Office Coordinator
M & K Dust Control
06.2023 - 08.2023
Para-Professional
Mount Vernon Community School District
08.2014 - Current
Office Coordinator
Radio Communications
12.1998 - 08.2009
High School Diploma -
John F. Kennedy High School
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