Toni Strickland
Ethel,MS
Overview
21
21
years of professional experience
Work History
Press Operator
Bluff Springs Paper
11.2023 - 11.2023
- Worked on a printing press and cutting machine
Inventory Control Lead
Attala Steel Industries
12.2021 - 10.2023
- Improved inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Streamlined warehouse processes for increased efficiency by implementing new inventory control systems and procedures.
- Reduced product loss with thorough tracking of inventory movement, ensuring proper storage conditions, and minimizing spoilage.
- Enhanced team productivity through effective training, coaching, and performance management of inventory control staff members.
- Supported smooth operations by communicating proactively with cross-functional teams regarding stock levels and potential shortages.
- Collaborated closely with purchasing department to maintain appropriate stock levels for all products while reducing excess inventory costs.
- Implemented barcoding system to streamline receiving process, improving overall efficiency in updating warehouse records accurately and promptly.
- Evaluated vendor performance regularly to ensure consistent quality of goods received while maintaining strong supplier relationships.
- Identified opportunities for continuous improvement within the inventory control process, implementing changes that resulted in cost savings and improved accuracy rates.
- Ensured proper documentation of all incoming shipments by verifying packing slips against purchase orders before updating the database accordingly.
- Optimized warehouse space utilization by analyzing product turnover rates and adjusting storage layouts as needed.
- Contributed significantly to company''s efforts toward sustainability by developing strategies for reusing or recycling obsolete or damaged items when possible.
- Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
Sales Secretary / Equipment Ordering
Williams Equipment & Supply
11.2020 - 11.2021
- Boosted customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Streamlined sales process for increased efficiency, implementing a comprehensive client database system.
- Enhanced team collaboration with regular communication and sharing of best practices among sales staff.
- Facilitated smooth transactions by accurately processing sales orders and maintaining organized records.
Store Manager
Oreilly Auto Pats
11.2013 - 11.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Facilities Coordinator
Jones Lang Lasalle
11.2011 - 03.2013
- Improved facility efficiency by implementing preventive maintenance programs and coordinating with vendors for timely repairs.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Enhanced communication between departments by developing a centralized system for submitting maintenance requests and tracking progress.
- Evaluated vendor contracts to ensure optimal service levels while maintaining cost control measures.
- Spearheaded space planning initiatives, optimizing available workspace for maximum employee comfort and productivity.
- Performed routine maintenance tasks to maintain a clean, safe, and attractive environment for all building occupants.
- Maintained accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
- Ensured safety compliance by conducting regular inspections, identifying potential hazards, and implementing corrective actions.
- Streamlined work order processes to increase response time and enhance customer satisfaction.
- Established strong relationships with local authorities ensuring adherence to codes/regulations while facilitating efficient permit acquisition.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Served as point of contact for internal and external customers seeking support and information.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
Technician
US Facilities
04.2011 - 11.2011
- Managed $45K annually OG Parts Toom activity and inventory control.
- Process/Updated work orders in Facility 360 system.
- Maintained Childcare facility to manage state inspection requirements.
- Process/Update work ordersin the Facility 360 system.
- Repaired and corrected maintenance work that was needed throughout the facility.
- Inspection's on Fire system, Conveyor belts, Roll up doors and equipment throughout the facility.
- Moved up to Facility Coordinator
Dental Assistant
Comprehensive Family Dental
10.2010 - 12.2010
- Dental Assistant
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed X-Rays
General Manager
Dan's Restaurant
01.2007 - 09.2009
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
Material Expeditor /Warehouse Specialist
L-3 Communication Vertex LLC
03.2003 - 07.2006
- Enhanced supply chain efficiency through diligent coordination with suppliers, transporters, and production teams.
- Reduced material shortages by effectively managing stock levels and communicating regularly with key stakeholders.
- Expedited delivery of critical components, minimizing production downtime and meeting project deadlines.
- Maintained training and OSHA records.
- Maintained accurate records of all incoming and outgoing shipments, ensuring traceability throughout the supply chain.
- Facilitated communication between various departments to address concerns related to material availability or quality issues promptly.
- Ensured timely processing of purchase orders, invoices, packing slips, and other essential documentation related to the movement of materials within the organization.
- Provided training to junior staff members on effective material expediting techniques and tools to enhance team performance continually.
- Adhered strictly to safety protocols while handling hazardous materials, ensuring compliance with regulatory requirements and protecting employee health.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
- Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
- Coordinated with shipping carriers to schedule pickups and deliveries, ensuring orders were processed efficiently without delays.
- Packaged items for safe shipment and protection from damage in transit.
- Loaded and unloaded items from and to shipping containers and vessels.
- Helped keep inventory accurate by overseeing daily cycle counts.
Education
No Degree - Dental Assisting
Concorde Career College
Memphis, TN10.2010
GED -
Bay City High School
Bay City, TX1981
Skills
- Quality Control
- Parts Lubrication
- Preventive Maintenance
- Computer literacy
- Adaptability
- Training and development
- Time management
- Efficient setup
- Machine operation
- Customer service
- Inventory management
- Forklift Operation
Timeline
Press Operator
Bluff Springs Paper
11.2023 - 11.2023
Inventory Control Lead
Attala Steel Industries
12.2021 - 10.2023
Sales Secretary / Equipment Ordering
Williams Equipment & Supply
11.2020 - 11.2021
Store Manager
Oreilly Auto Pats
11.2013 - 11.2020
Facilities Coordinator
Jones Lang Lasalle
11.2011 - 03.2013
Technician
US Facilities
04.2011 - 11.2011
Dental Assistant
Comprehensive Family Dental
10.2010 - 12.2010
General Manager
Dan's Restaurant
01.2007 - 09.2009
Material Expeditor /Warehouse Specialist
L-3 Communication Vertex LLC
03.2003 - 07.2006
No Degree - Dental Assisting
Concorde Career College
GED -
Bay City High School
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