Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Sykes

Jackson ,TN

Summary

Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sergeant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Corrections professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Correctional Officer

Corecivic Inc.
08.2020 - 06.2022
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Arranged for medical and dental care of inmates.
  • Identified facility openings and designated inmates to housing units.
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.

Factory Production Worker

TBDN Tennessee
04.2018 - 05.2020
  • Carefully packaged finished products and prepared for shipment.
  • Operated three machines proficiently and in compliance to safety standards.
  • Operated three machines proficiently and in compliance to safety standards.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Documented production information via daily system logs and discussed issues with management.
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Took part in company-offered training sessions to improve skills and knowledge.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Reviewed job specifications to determine appropriate setups for production runs.

Supervisor/Assembly Line Operator

Staff Management SMX (Kellogg)
09.2016 - 08.2017
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Conducted quality assurance inspections on finished components and identified issues.

Correctional Officer

CCA (Corrections Corp. Of America)
08.2013 - 09.2014
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.

Shift Manager

Five Guys
09.2014 - 09.2016
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Excelled in every store position and regularly backed up front-line staff.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Tracked receipts, employee hours and inventory movements.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.

Education

Business MGMT

MUW
Columbus, MS

Business & Marketing MGMT

EMCC
Mayhew, MS

High School Diploma -

Stephen D. Lee High
Columbus, MS
05.1989

Skills

  • Security Checks
  • Public Safety
  • Conduct Reporting
  • Firearms Training
  • Contraband Searching
  • Inmate Population Control
  • Facility Inspections
  • Disciplinary Action
  • Inmate Supervision
  • Head Counts
  • Rule Enforcement
  • Critical Thinking
  • File and Record Maintenance
  • Search and Seizure Procedures
  • Nonviolent Intervention
  • Judgment and Decision-Making
  • Correctional Facility Procedures
  • Time Management
  • Reading Comprehension
  • Complex Problem-Solving
  • Detail Work
  • Restraint Techniques
  • Firearm Safety
  • Corrective Actions

Timeline

Correctional Officer

Corecivic Inc.
08.2020 - 06.2022

Factory Production Worker

TBDN Tennessee
04.2018 - 05.2020

Supervisor/Assembly Line Operator

Staff Management SMX (Kellogg)
09.2016 - 08.2017

Shift Manager

Five Guys
09.2014 - 09.2016

Correctional Officer

CCA (Corrections Corp. Of America)
08.2013 - 09.2014

Business MGMT

MUW

Business & Marketing MGMT

EMCC

High School Diploma -

Stephen D. Lee High

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