Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Additional Information
Timeline
Generic

Toni Wolfe

Meridian,ID

Summary

Punctual and efficient driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

39
39
years of professional experience

Work History

Delivery Driver

Amazon Flex
06.2021 - Current
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Delivered packages to customer doorsteps and business offices.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Inspected and maintained personal vehicle regularly to keep in safe working order.
  • Ensured safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Delivered services to customer locations within specific timeframes.

Food Prep

Simple Bites
06.2023 - 10.2023
  • Developed and maintained courteous and effective working relationships. Working in a team setting as well as alone.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Food preparation for private jetliners following a template.
  • Following USDA guidelines when preparing food and cleaning work stations.
  • Sanitizing all work equipment at end of shift.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked effectively in fast-paced environments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Strengthened communication skills through regular interactions with others.

Delivery Driver

Ellis Transport DBA FedEx
11.2022 - 01.2023
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Upheld high standards of professionalism while representing the company during interactions with customers.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded personal vehicle and properly secured items to prevent damage for deliveries.
  • Inspected load security and checked for damages.
  • Drove personal vehicle in urban and rural areas to expertly make high volume of deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Complied with driving rules as well as company policies and procedures regarding safe vehicle operations.

Police Officer-Detective

City Of Los Angeles, LAPD
10.1989 - 05.2018
  • Monitored traffic violations, issuing citations as necessary.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted witness and victim interviews and gathered details regarding incidents to determine best course of action.
  • Conducted preliminary investigations at scenes of major crimes.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Conducted thorough child abuse investigations for various cases, leading to timely resolutions.
  • Trained other officers in traffic accident investigations.
  • Accident Reconstructionist.
  • Conducted searches of individuals, vehicles and premises.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Assisted in special investigations and crime prevention programs.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Responded to emergency calls to provide assistance to citizens.
  • Reduced process inaccuracies while investigating traffic accidents, miscellaneous crimes, child abuse investigations and assisting district attorney prosecution cases.
  • Applied effective time management techniques to meet tight deadlines with high case loads.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Utilized cutting-edge technology for accurate crime scene reconstruction, aiding in the identification of key evidence.
  • Prepared sketches and diagrams detailing primary and secondary crime scenes.
  • Oversaw traffic accident criminal cases, as well as child abuse investigations and prepared evidence for court cases.
  • Obtained and served search warrants related to ongoing cases.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Secured search warrants to investigate scenes of crimes and collect evidence.
  • Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
  • Performed extensive research on criminal backgrounds and patterns using various databases for accurate suspect profiling.
  • Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
  • Skilled at working independently and collaboratively in a team environment.

Cashier/Ticket Sales Associate

Universal Studios
05.1985 - 09.1989
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Enhanced customer satisfaction by providing efficient and accurate cash and credit card transactions.
  • Proactively addressed long lines by working quickly and enhancing customer experience.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Upsold additional products and services to customers, increasing revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Assisted customers with discounts, refunds and resolving transaction issues.
  • Balancing cash drawer at the end of a shift.

Education

Criminal Justice

College of Western Idaho
Nampa, ID

Criminal Justice

Antelope Valley College
Lancaster, CA

Criminal Justice

Rio Hondo College
Whittier, CA

Criminal Justice

Los Angeles Community Adult School
Los Angeles, CA

Business

California State University Northridge
Northridge, CA

Skills

  • Efficiency and Time Management
  • Customer Service
  • Multitasking
  • Positive Attitude
  • Time Management

Accomplishments

  • Earned 3 separate awards for Officer/Detective of the year for outstanding service, high case rate.
  • Received over 50 community service letters for my professionalism, hard work ethic and customer service.
  • First female in LAPD history to become a S.C.I.D. (Specialized Collision Investigator Division) team leader.
  • Child Abuse Forensic Interviewer.


Hobbies

I enjoy anything water related, but recently took up kayaking and paddle boarding. I knit, crochet, cross stitch, needlepoint and plastic canvas design.

Additional Information

I have a great work ethic. I work well individually and in a team setting. I have been put in leadership roles several times. I work well under time restraints. I don't get involved in drama. I have been told I have OCD, which I jokingly say means I am very organized. I am looking for a new adventure moving forward and I am very open to trying different jobs.


I retired from law enforcement in 2018 to be a stay at home mother. My daughter and I also moved to Idaho from California. Once we got settled in, I decided to go back to work part time to keep active and meet new people. This is the reason I have a gap between jobs.

Timeline

Food Prep

Simple Bites
06.2023 - 10.2023

Delivery Driver

Ellis Transport DBA FedEx
11.2022 - 01.2023

Delivery Driver

Amazon Flex
06.2021 - Current

Police Officer-Detective

City Of Los Angeles, LAPD
10.1989 - 05.2018

Cashier/Ticket Sales Associate

Universal Studios
05.1985 - 09.1989

Criminal Justice

College of Western Idaho

Criminal Justice

Antelope Valley College

Criminal Justice

Rio Hondo College

Criminal Justice

Los Angeles Community Adult School

Business

California State University Northridge

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Toni Wolfe