Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Toni Youngblood

Dallas,TX

Summary

Charismatic real estate professional actively involved in community volunteerism and devoted to lifelong learning. I have spent the past two years upskilling with a degree, internship, and certifications in Hospitality and Destination Management to ready myself for new challenges. Dedicated to excellence and joy, I foster collaboration and creativity in my teams, and I am eager to lead by example and encourage dynamic performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Licensed Realtor

DFW Britestar Realty PLLC
10.2014 - Current
  • Performs full-cycle real estate operations including residential sales, leasing, and land acquisition across 9 counties
  • General Manager of private rental property portfolio 2016 to 2018
  • Closed over 300 sales and lease transactions acting as Listing Agent and Buyer/Tenant Agent
  • Develops tour itineraries, comparative market analysis, financial strategies, property inspections, repairs, and cleaning services
  • Exceeds annual performance goals regularly, including personal best in 2021 with sales over $3.5 million (2025 sales on track to exceed $3.65m)
  • Writes and negotiates contracts with keen attention to detail and deadlines
  • Hosts Open Houses and niche marketing events resulting in high lead generation
  • Increased financial performance growth by 10.8% in 2024 and by 16% in 2023
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs
  • Achieved 100% five-star customer satisfaction rating on Zillow based on verified client reviews

Assistant Property Manager & Leasing Specialist

Manor House
02.2011 - 03.2014
  • Collaborated with Property Manager, Concierge staff, Maintenance and Housekeeping departments to drive seamless 24/7 operations and customer satisfaction
  • Delivered lively, in-depth property tours of 250-unit luxury high rise apartment building
  • Improved financial performance by reducing rental delinquencies by 30%, utilizing timely payment collections, file audits, and accurate reporting
  • Increased occupancy to 97% by securing new leases, comprehensive background checks, resident retention, high-touch customer service, and personal passion for the property
  • Acted as on-site liaison ensuring prompt resolution to tenant concerns and maintenance issues, disseminated community information, encouraged engagement and inclusivity
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Promptly responded to and documented inquiries from prospects and tracked follow-up communications using RealPage Onesite property management system

Education

Associate of Arts - Hospitality Management

Dallas College School of Business, Hospitality, Global Trade
Dallas, TX
08-2024

Real Estate License - 0577720 -

Texas Real Estate Commission
Dallas, TX
10-2014

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Canva, DocuSign, property management software (RealPage OneSite)
  • Intergenerational Communication Skills, written, verbal, and electronic
  • Empathetic problem solver with training in conflict resolution and risk reduction

Certification

  • Hospitality and Destination Management Certificate. Dallas College (2025)
  • Hospitality & Tourism Industry Essentials Certificate. NYU Tisch/Yellowbrick (2025)
  • NYC Destination Specialist. NYC Tourism + Conventions (2025)
  • Certified Guest Service Professional. American Hotel & Lodging Educational Institute (2025)
  • Historic Home Specialist. Preservation Dallas (2016)


Timeline

Licensed Realtor

DFW Britestar Realty PLLC
10.2014 - Current

Assistant Property Manager & Leasing Specialist

Manor House
02.2011 - 03.2014

Associate of Arts - Hospitality Management

Dallas College School of Business, Hospitality, Global Trade

Real Estate License - 0577720 -

Texas Real Estate Commission