Tonia Ashton
Schertz
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set Top Secret Security Clearance with SCI
Overview
21
21
years of professional experience
1
1
Certification
Work History
Career Manager
U.S. Army Field Support Center/ABSC/Cherokee Federal
02.2022 - 03.2025
- Analyzed and input data into Individualized Career Assessment Plan (ICAP)
- Conducted assignment history assessment & provide future training and assignment recommendations
- Serve as the local operational liaison supporting program communications and deliverables for both the civilian career managers and the individuals within the program.
- Track task execution, document flow, and stakeholder coordination from Fort Meade, MD throughout the world.
- Support virtual collaboration efforts between HQ and fielded personnel when it came to updating personnel records
- Coordinate logistics for meetings, site visits, and virtual engagements before visiting personnel in Hawaii and Germany.
- Monitor compliance with SOPs and provide input to process improvement
- 40 hrs/wk
- $100,000
Program Analyst (Government Term Position NTE 1 Year)
Pentagon
02.2022 - 02.2023
- Wrote new or updated position descriptions for Supervisors
- Processed numerous personnel actions such as, Time Off Awards, recruitments and retirements using the Defense Civilian Personnel Data System (DCPDS)
- Scheduled interviews with prospective employees
- Tracked the organization’s annual training requirements
- Monitored the progress of employees’ mid-point and annual evaluations
- Corresponded with States Departments and foreign dignitaries to arrange meetings for the SES
- 40 hrs/week
- $106,823.00
Executive Assistant
Pentagon
06.2021 - 01.2022
- Scheduled travel, flights, transportation and hotels using the DoD’s Defense Travel System (DTS) reservations for military Flag Officers and a Senior Executive Service (SES) personnel member
- Managed meetings and calendars (scheduling, material preparation and distribution, coordinating remote participants) for the SES for Europe/SES Deputy Assistant Secretary of Defense
- Performed general clerical duties such as photocopying, faxing, mail distribution and filing
- Scheduled meetings with European country liaisons
- Scheduled travel arrangements for the SES
- Corresponded with Foreign Officers around Europe and NATO
- Make reservations for Country directors within the Europe and NATO Area of Operations
- 40 hrs/wk
- $80,000.00
Career Manager
U.S. Army Field Support Center/ABSC
02.2020 - 06.2021
- Analyzed and input data into Individualized Career Assessment Plan (ICAP)
- Conducted assignment history assessment & provide future training and assignment recommendations
- Serve as the local operational liaison supporting program communications and deliverables for both the civilian career managers and the individuals within the program.
- Track task execution, document flow, and stakeholder coordination from Fort Meade, MD throughout the world.
- Support virtual collaboration efforts between HQ and fielded personnel when it came to updating personnel records
- Coordinate logistics for meetings, site visits, and virtual engagements before temporary duty to Hawaii and Germany.
- Monitor compliance with SOPs and provide input to process improvement to assist with ICAP development prior to visit the units
- 40 hrs/wk
- $75,000
Program Manager
U.S. Army Field Support Center
09.2019 - 02.2020
- Assisted the staff and management in reviewing orders and vouchers to ensure compliancy and legality
- Coordinated with senior management for input and timely notification of Professional Military Education
- Assisted Resource Management with implementation of the General Fund Enterprise Business Systems (GFEBS)
- Wrote the Standard Operating Procedure for the new GEFEBs
- Forecasted the annual budget for future training and language courses for personnel
- 40 hrs/wk
- $80,000.00
Executive Assistant
Defense Information Systems Agency
04.2019 - 09.2019
- Planned and scheduled meetings and appointments for senior executives and military officials
- Confirmed TS/SCI clearance for positive secured compartmented information facility (SCIF) control
- Scheduled photos for deputies and assistant deputies to keep their SharePoint portal updated
- Trained new administrative assistants
- Updated recall and alert rosters for the DISA Command Center (DCC) personnel
- Coordinated with SEA and career Program Managers for input and notification of scheduled PME training; coordinate with traveler to ensure input of orders to DTS
- Provided assistance to the Government Travel and serve as a Reviewing Official
- Processed and expedite claims for authorized allowances and benefits within one duty day
- Responded to customers' inquiries regarding travel allowances
- 40 hrs/wk
- $62,000.00
Electronic Health Record Project Manager
Defense Health Agency
08.2017 - 04.2019
- Provided program support & technical consultation to medical personnel on all aspects of personnel, Information Assurance, ethics and the standard operating procedures on medical policies.
- Monitored progress toward strategic goals amongst the Department of Defense policy and regulatory programs.
- Supported a 563-member division with a $647M budget, 9.4M beneficiaries and 230K users.
- Directed programs, project management, sustainment activities and working groups that supported the Medical Health Services' 51 business and clinical systems valued at $6B.
- Monitored progress towards strategic goals and developed key performance indicators.
- Tracked and reported clinical software deployments for the Army MTFs and worked with the other services to ensure Army sites were supporting all clinical information systems.
- Sent out and monitored the taskings from the Army MTFs
- 40+hr/wk
- $94,152.00
IT Instructor
United States Army
06.2016 - 08.2017
- Set-up and established the communication for incoming units
- Coordinated all medical IT training for Army National Guard and US Army Reserve units.
- Conducted communication assessments for the operations process for hospitals, clinics, surgical teams, and medical logistic companies.
- Developed the staff information services policy and procedures.
- Established the signal maintenance programs, policies and procedures.
- Provided technical advice and assistance to upper management and subordinate companies.
- Managed the paperwork associated with the regulatory programs for the medical training
- Briefed the Information Technology workflow to General Officers prior their deployment to Qatar
- Identified required automation initiatives for tracking personnel resources, capabilities, utilization, work and program experience, and training accomplishments.
- 40+hrs/wk
- $91,267.00
Information Technology Executive for the Hospital Commander
Carl R. Darnall Medical Center
10.2014 - 05.2016
- Managed the information technology of 54 outlying clinics and 3 Community Based Medical Homes that supported a total population of over 180,000 personnel.
- Provided management advisory services to leadership and staff and had responsibility for providing human resources and management planning support, with particular emphasis on planning effective human resources management plans and strategies for the hospital network.
- Responsible for the information management strategic planning, computer training, life-cycle management, network security and network administration.
- Identified required automation initiatives for tracking personnel resources, capabilities, utilization, work and program experience, and training accomplishments.
- Monitored and reviewed human capital and human resource policies and programs, and developed the requirements and procedures needed to implement them effectively
- Track, assembled and maintained the IM/IT budget for the personnel, equipment and awards within the Information Management Department.
- Authored the Performance Work Statement for the new hospital’s helpdesk
- Maintained the Information Assurance metrics for the hospital’s network
- Collaborated with the Health Facilities Planning Agency, the Defense Health Agency, and civilian contractors for the new hospital’s network.
- Initiated effective governance, acquisition and contract management strategies and solutions with the VA to promote a better medical transition with the Veterans Affairs.
- Facilitated IT meetings for all IT initiatives in the hospital’s footprint
- Performed other related Civilian Personnel duties as requested
- Briefed expenditures, forecasts and document unfinanced requirements as necessary
- Developed an effective governance, acquisition and contract management strategies and solutions for the hospital personnel to transition to a strategic contact center modernization systems vision
- Provides management advisory services to leadership and staff and has responsibility for providing human resources and management planning support, with particular emphasis on planning effective human resources management plans and strategies.
- Engage stakeholders to establish and maintain liaisons with internal senior level staff, contacts with OPM and other federal agencies.
- 40+hrs/wk
- $91,267.00
Information Technology Executive for the Hospital Commander
Martin Army Community Hospital
03.2012 - 10.2014
- Managed the network construction of a $350M hospital.
- Restructured the Information Management Division IT contract workforce and their responsibilities to meet customers’ demands and transition to a new medical treatment facility.
- Provided management advisory services to leadership and staff and had responsibility for providing human resources and management planning support, with particular emphasis on planning effective human resources management plans and strategies for the hospital network.
- Managed a budget of $1.7M and property worth over $1.5M.
- Supervised full implementation of the network deployment in a behavioral health clinic.
- Identified and corrected the network congestion for a clinic geographically located in another state.
- Developed the hospital’s new network, while concurrently maintaining the existing infrastructure in the old facility.
- Enforced compliance of Department of Defense and Department of the Army’s standard operating procedures and policies.
- Obtained the network accreditation for the new facility.
- Developed the hospital’s IM/IT policies, practices and procedures.
- Maintained the Information Assurance metrics for the hospital’s network
- Collaborated with the Health Facilities Planning Agency, the Defense Health Agency, and civilian contractors for the new hospital’s network.
- Develops and maintains productive cooperative relationships with internal and external groups, organizations and other contact management entities; fosters positive relations with internal and external stakeholders; worked with the VA to establish and IT interface to maintain continuity of care.
- Refined the workflow process within the Information Management Division
- 40hrs/wk
- $85,788.00
IT Acquisition Manager
US Army Medical Research Institute of Infectious Disease
12.2010 - 07.2011
- Assessed the organization’s need for an affordable software solution that would maintain historical documents, streamline document workflow and distributed information.
- Oversaw the development of specifications for information technology contracts and programs involving hardware, software, components and services.
- Worked with the Office of the Surgeon General for any new research enterprise systems within the organization.
- Worked with other organizations outside of the agency, to contribute to the development for Federal Drug Administration compliant software.
- Implemented a packaging system that enabled the organization to receive packages quicker and reduce the number of personnel required to process, accept and distribute packages.
- Perform other administrative support duties including scanning of all transfer documents into depository of record
- Authored Performance Work Statements for IT services
- Brief expenditures, forecasts and document unfinanced requirements as necessary
- 40+wks/hr
- $67,413.00
Chief Technical Advisor
Medical Task Force 10
09.2008 - 12.2009
- Planned, coordinated and managed the execution of the procurement of the new hospital communication and automation equipment over $1 million.
- Justified the funding and contracting of all communications and automation procurements in the unit, obtaining in excess of $200,000 in necessary IM/IT improvements.
- Managed all communication systems for the Army’s busiest trauma hospital in the entire Iraq Theater of Operations.
- Acquired Land Mobile Radios that will enhance the communication capability for the US Forces Hospital through contract support
- Responsible for the development and maintenance of the Customer Information Services which included the enrollment and eligibility and enterprise data management for the returning Service members’ electronic health records for the continuity of care.
- Monitored and reviewed human capital and human resource policies and programs, and developed the requirements and procedures needed to implement them effectively
- 40-hrs/wk
- $67,413.00
Chief, Information Technology Services
Defense Medical Standardization Board
05.2008 - 09.2008
- Developed a plan to transition and migrate networks services to Microsoft Office SharePoint Services 2007
- Ensured that the organization was in compliance with the DoD Information Assurance Certification and Accreditation process (DIACAP).
- Liaised with other administrators to better understand, share knowledge and work on the improvement of business support process.
- Tracked budget information and developed reports and presentations for the director
- Analyzes and evaluates on a quantitative and qualitative basis, the effectiveness of these programs in meeting established goals and objectives
- Identifies required automation initiatives for tracking personnel resources, capabilities, utilization, work and program experience, and training accomplishments.
- 40+wks/hrs
- $61,884.00
Information Management Officer
249th General Hospital
01.2005 - 12.2005
- Prepared, distributed and implemented policies that provided guidance and procedures for voice and data communications
- Developed training guidelines, monitored systems repair and technical support for the communication infrastructure
- Procured new systems for the expanding unit’s capabilities and replacement of obsolete and non-repairable machines.
- Developed and delivered briefings, reports, plans, meeting notes, and presentations to Government team lead as required
- 40hrs/wk
- $52,404.00
Information Assurance Security Officer
Walter Reed Army Institute of Research
09.2004 - 12.2004
- Ensured systems were operating and maintained according to Army regulations
- Developed an information assurance program, directed by Army regulations that significantly decreased security violations.
- Ensured managers, system administrators, and users have the appropriate security clearances, authorizations, and need-to-know in order to gain access to the Automated Information System (AIS).
- Prepares, distributes, and maintains plans, instructions, guidance and standing operating procedures concerning the security of the AIS operations.
- Perform other administrative support duties including scanning of all transfer documents into depository of record
- 40hrs/wk
- $50,640
Education
M.D. - Human Resource Management
University of Maryland Global Campus
San Antonio, TX06.2026
M.A. - Management of Information Systems
Webster University
01.2007
Signal Officer Basic Course - Reserves
Fort Gordon, GA01.2004
B.A. - Sociology with an emphasis on Employee Relations
Southern Illinois University
01.1998
Skills
- Budget planning and oversight
- Vendor contracting expertise
- Policy development
- Experience with DoD operational frameworks
- Collaborative problem-solving assistance
- Strong Communication Skills
- Proficient in delivering presentations
- Employee evaluations
- Equipment oversight
- Written and oral communication
- Attention to detail
- Staff training and development
Certification
- DAU Level 3 Certification
- Completed numerous executive-level courses in federal government acquisitions, leadership and personnel management.
Timeline
Career Manager
U.S. Army Field Support Center/ABSC/Cherokee Federal
02.2022 - 03.2025
Program Analyst (Government Term Position NTE 1 Year)
Pentagon
02.2022 - 02.2023
Executive Assistant
Pentagon
06.2021 - 01.2022
Career Manager
U.S. Army Field Support Center/ABSC
02.2020 - 06.2021
Program Manager
U.S. Army Field Support Center
09.2019 - 02.2020
Executive Assistant
Defense Information Systems Agency
04.2019 - 09.2019
Electronic Health Record Project Manager
Defense Health Agency
08.2017 - 04.2019
IT Instructor
United States Army
06.2016 - 08.2017
Information Technology Executive for the Hospital Commander
Carl R. Darnall Medical Center
10.2014 - 05.2016
Information Technology Executive for the Hospital Commander
Martin Army Community Hospital
03.2012 - 10.2014
IT Acquisition Manager
US Army Medical Research Institute of Infectious Disease
12.2010 - 07.2011
Chief Technical Advisor
Medical Task Force 10
09.2008 - 12.2009
Chief, Information Technology Services
Defense Medical Standardization Board
05.2008 - 09.2008
Information Management Officer
249th General Hospital
01.2005 - 12.2005
Information Assurance Security Officer
Walter Reed Army Institute of Research
09.2004 - 12.2004
Signal Officer Basic Course - Reserves
M.D. - Human Resource Management
University of Maryland Global Campus
M.A. - Management of Information Systems
Webster University
B.A. - Sociology with an emphasis on Employee Relations
Southern Illinois University
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