Tonia Bellmyer
La Porte
Summary
Dynamic professional with a proven track record at MultiSpecialty Clinic, excelling in customer service and conflict resolution. Recognized for fostering teamwork and enhancing patient satisfaction through effective communication. Adaptable and dependable, skilled in problem-solving and time management, committed to delivering high-quality results in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure the Operations Coordinator I position. Ready to help Univar family achieve company goals.
Overview
30
30
years of professional experience
Work History
Truck Desk - Sargant
Securitas Security Services USA
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Star Dust Pilot Car Service
Self
01.2019 - 01.2021
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Medical Receptionist Supervisor
MultiSpecilty Clinic
02.1995 - 04.1997
- Served as a liaison between patients, providers, and insurance companies to resolve any issues or discrepancies efficiently.
- Provided exceptional customer service by addressing patient concerns promptly and courteously.
- Assisted in managing conflicts among staff members when needed; fostered open communication channels which ultimately strengthened overall team dynamics.
- Developed strong relationships with patients through consistent professionalism and compassionate care during interactions at the front desk area.
- Self-motivated, with a strong sense of personal responsibility.
- Set schedules for evening staff by planning and designating shifts and hours.
- Proactively identified staffing gaps and initiated recruitment efforts to maintain sufficient personnel levels for smooth operations at all times.
Education
GED -
National Educational Center
Houston, TX06-1991
High School Diploma -
North Shore Senior High
Houston, TX05-1989
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Computer skills
- Organizational skills
- Multitasking
- Calm under pressure
- Organization and time management
- Problem resolution
- Decision-making
Timeline
Truck Desk - Sargant
Securitas Security Services USA
04.2022 - Current
Star Dust Pilot Car Service
Self
01.2019 - 01.2021
Medical Receptionist Supervisor
MultiSpecilty Clinic
02.1995 - 04.1997
GED -
National Educational Center
High School Diploma -
North Shore Senior High
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