Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
NAMI West Central Indiana
Lafayette, United States
03.2020 - Current
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Maintained company website and all social media accounts.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Arranged rapid office equipment repair and maintenance with vendors.
Handled client correspondence and tracked records to foster office efficiency.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Maintained staff directory and company policy handbook for human resources department.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Scheduled office meetings and client appointments for staff teams.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Developed and updated spreadsheets and databases to track, analyze and report on performance and data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Organized weekly staff meetings and logged minutes for corporate records.
Coached new employees on administrative procedures, company policies and performance standards.
Support Staff
Valley Oaks Health
Lafayette, IN
06.2011 - 04.2019
Answered telephone and assisted callers by providing information or directing to appropriate employee.
Assisted employees with making copies, sending faxes and filing paperwork.
Aided customers completing paperwork by explaining instructions and requirements.
Opened office by unlocking doors, turning on lights and setting up facility for business.
Completed simple maintenance tasks for facility upkeep.
Greeted and checked in guests at front desk for appointments.
Closed business daily by organizing front office, shutting down equipment, turning off lights and locking doors.
Attended training sessions to stay updated on procedures and services.
Communicated with clients on behalf of staff to relay messages and information.
Compiled reports for program leaders.
Answered, responded to and transferred daily phone calls on multi-line phone system.
Managed calendars to strategically coordinate meetings, appointments and events.
Maintained clean reception area to promote positive, professional environment for clients.
Volunteered to help with special projects of varying degrees of complexity.
Composed and proofread memos, letters and reports to verify error-free communication.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Liaised between clients and vendors and maintained effective lines of communication.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Updated tracking spreadsheets with latest information.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Managed filing system, entered data and completed other clerical tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.