Tonia clewis
houston,Texas
Summary
Skilled in data quality assurance and problem-solving, I significantly enhanced operational efficiency at J T Thorpe Company. Leveraging vendor relationship management and advanced MS Excel expertise, I streamlined shipping/receiving processes and improved data accuracy, contributing to a notable increase in customer satisfaction. Hardworking professional well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills.
Overview
22
22
years of professional experience
Work History
Data Entry and Receiving Clerk
J T Thorpe Company
Houston , TX
05.2008 - 10.2024
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Maintained positive relationships with representatives of UPS, FedEx, USPS, and DHL shipping companies.
- Handled high-volume paperwork, and collaborated with administrators to resolve invoicing and shipping problems.
- Operated equipment such as forklifts and balers to move outgoing shipments to the loading area.
- Received incoming shipments, compared contents against associated records, and transmitted them to the proper department.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Prepared summaries of daily work completed for review by supervisors.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Operated inventory management software and completed tasks using ERP applications.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Ensured timely processing of receipts into ERP system.
- Identified non-conforming material received from vendors and communicated with suppliers regarding discrepancies.
- Leveraged SQL queries to extract, transform and load data into databases.
- Gathered requirements from stakeholders to design data models and reports.
Tool Room Attendant
P2S
Houston , TX
07.2004 - 05.2008
- Maintained instruments and tools to help team complete job tasks quickly and with accurate outcomes.
- Indexed locations of tools to facilitate quick retrievals from various shops.
- Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
- Received incoming shipments of tools and equipment from trucks.
- Kept inventory of hand tools and gauges calibrated for use.
- Monitored incoming and outgoing tools to track locations.
- Unpacked, inspected and stored new tools according to crib plans.
- Charged raw materials to specific jobs and documented lost or broken tools.
- Verified computer inventory against physical inventory and resolved discrepancies.
Inventory Specialist
Local 30 ILA
Freeport, TX
09.2002 - 07.2004
- Delivered services to customer locations within specific timeframes.
- Used Microsoft Word and other software tools to create documents and other communications.
- Monitored company inventory to keep stock levels and databases updated.
- Worked with customers to understand needs and provide excellent service.
- Load and unload parts
- Operated forklifts, lift trucks and hand trucks to move items around warehouse.
- Pulled, verified and packaged items for shipment.
Education
Business Administration And Management
Brazosport College
Lake Jackson, TX05-1995
Skills
- Packing and scanning
- Vendor relationship management
- Materials transportation
- Shipping and receiving
- Document drafting
- Package labeling
- Business performance analysis
- Software development life cycle (SDLC)
- Microsoft Visio
- Business management
- Google analytics
- Process improvement
- Technical analysis
- Data visualization and presentations
- Time management
- Data quality assurance processes
- MS Excel
- Data collection management
- Problem-solving
References
References available upon request.
Timeline
Data Entry and Receiving Clerk
J T Thorpe Company
05.2008 - 10.2024
Tool Room Attendant
P2S
07.2004 - 05.2008
Inventory Specialist
Local 30 ILA
09.2002 - 07.2004
Business Administration And Management
Brazosport College