Summary
Overview
Work History
Education
Skills
My granddaughters
Timeline
Receptionist
Tonia Klokow

Tonia Klokow

Realtor
Ormond Beach,FL

Summary

Driven professional with a proven track record in client relations and contract negotiation, honed at Oceans Luxury. Expert in property marketing and market research, blending strong negotiation skills with exceptional communication abilities. Achieved significant client satisfaction and sales success, demonstrating a results-focused approach and a commitment to continual improvement. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Highly-motivated with in-depth knowledge and progressive experience in dental practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service. Effective co-leader adept at employee training and supervision, inventory oversight and database administration. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling coordination for multiple doctors with extensive calendar obligations. Coordinated with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 25 years of experience handling sensitive medical information and managing large volumes of personal data, historic health details, imagery and impressions. Patient-oriented insurance mediator, inputting procedure codes with specificity for proper billing designations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Realtor

Oceans Luxury
2024.08 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.

Administrative Assistant

Turnstone Consulting
2023.04 - 2023.12
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.

Stay at Home Mom

Self Employed
2011.04 - 2021.12
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

Anderson High School
Cincinnati, OH

Skills

  • Client Relations
  • Contract Negotiation
  • Strong negotiation skills
  • Property Marketing
  • Schedule Coordination
  • Negotiation
  • Sales negotiation
  • Market Research

My granddaughters

My daughter and my granddaughters are the light of my life!

Timeline

Realtor

Oceans Luxury
2024.08 - Current

Administrative Assistant

Turnstone Consulting
2023.04 - 2023.12

Stay at Home Mom

Self Employed
2011.04 - 2021.12

High School Diploma -

Anderson High School
Tonia KlokowRealtor