Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Tonia Klug

Flushing,OH

Summary

Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience

Work History

Supervisor of Distribution Operations

Bass Pro Shops
Triadelphia, WV
10.2006 - Current
  • Monitored daily operations to ensure compliance with established policies and procedures.
  • Provided leadership through coaching, mentoring, motivating team members towards achieving goals.
  • Assigned tasks to workers based on their skill sets and monitored their performance levels.
  • Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
  • Coordinated with other departments to ensure timely delivery of goods to customers.
  • Developed and implemented safety procedures for employees handling materials in the warehouse.
  • Negotiated contracts with carriers for freight services that met the company's needs.
  • Implemented new technologies for tracking shipments such as radio frequency identification systems.
  • Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
  • Created monthly performance reports to track departmental progress towards goals and objectives.
  • Evaluated existing processes for efficiency gains while maintaining high standards of quality control.
  • Resolved conflicts between customers, suppliers, vendors, and employees in a professional manner.
  • Supervised activities of workers engaged in receiving, storing, testing, and shipping products to maintain operational efficiency.
  • Directed the maintenance and repair of all distribution equipment to ensure safe operations.
  • Strengthened operational efficiencies and traceability.
  • Tracked goods to verify delivery timetables and effectively route to final destinations.
  • Streamlined operational efficiencies by hiring and training staff to drive growth initiatives.
  • Proactively identified and solved complex strategy problems impacting business direction.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Implemented and planned warehouse safety and security programs and activities.

Education

High School Diploma -

Union Local High School
Belmont, OH
05-1992

Skills

  • Warehouse Operations
  • Shipping and receiving
  • Transportation Management
  • Order Fulfillment
  • Operational Efficiency
  • Supply Chain Optimization

Affiliations

  • President of Barnesville Women's Softball league.
  • Trustee of Lafferty Moose Lodge.
  • Member first responder team at Bass Pro.
  • Member of the safety committee at Bass Pro.
  • Volunteer to help Flushing VFD

Accomplishments

  • Trail blazer award for teamwork,decision making and building talent for our company
  • Hook and Bullets award of outstanding performance
  • Perfect attendance awards

Timeline

Supervisor of Distribution Operations

Bass Pro Shops
10.2006 - Current

High School Diploma -

Union Local High School

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Tonia Klug