TONIA LOOMIS
Hot Springs,MT
Summary
Administrative professional with comprehensive experience in supporting organizational operations. Skilled in managing schedules, coordinating events, and streamlining office procedures to enhance efficiency. Strong focus on team collaboration and delivering results, adaptable to changing needs. Proficient in Microsoft Office Suite, project management, and effective communication. Dependable and reliable, consistently ensuring smooth administrative functions.
Overview
31
31
years of professional experience
Work History
Administrative Support Coordinator
Nucor Rebar Fabrication, Inc.
10.2024 - Current
- Implemented a more efficient document management system that reduced retrieval time of important files significantly.
- Boosted office morale by organizing social events such as holiday parties or team lunches.
- Streamlined office processes by implementing new filing systems and organizational tools.
- Reduced supply costs by negotiating contracts with vendors and monitoring inventory levels.
- Demonstrated strong attention to detail through thorough proofreading of documents before distribution.
- Provided top-notch customer service skills when interacting with both internal staff members and external clients or partners.
- Efficiently prioritized competing tasks while meeting deadlines under high-pressure situations.
- Completed weekly payroll for 70+ employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Assisted in new hire onboarding paperwork such as W4, I-9, etc.
Paraeducator, Special Education
Hot Springs School District
10.2023 - 05.2024
- Adapted curriculum materials as needed to meet the individual learning styles of each student.
- Encouraged positive interactions among peers through activities such as cooperative learning projects.
- Collaborated with other professionals, including speech therapists, occupational therapists, and psychologists to ensure appropriate accommodations were provided to students.
Administrator II
Nucor Harris Rebar
04.2014 - 06.2023
- Answered phone calls and emails from clients to address questions, complaints, and needs.
- Utilized computer software to complete various administrative tasks.
- Collaborated with other teams to develop strategies for improving operational efficiency.
- Responded promptly to all customer inquiries via phone or email within established timeframes.
- Created and maintained filing systems, both electronic and paper-based, for easy access to information.
- Developed efficient office procedures, policies and standards that improved workflow and productivity.
- Reviewed incoming requests for service or materials ensuring accuracy of order details before processing.
- Participated in management meetings to discuss new directives and offer insights and suggestions to improve procedures.
- Input data to create updated status reports for quick and accurate reference of projects progress and deadlines.
- Created tags and tracking paperwork for new production orders.
Sales Associate
Oroweat Bakery Outlet
07.2004 - 05.2013
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to promote higher levels of customer engagement.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Assisted with training and mentoring new team members.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
Manager
Red Robin Gourmet Burgers
05.1994 - 08.2002
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Offered constructive feedback to team members, boosting overall job performance.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Analyzed and resolved quality and customer service issues, recommending system improvements.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
Education
AAS - Paralegal
Charter College
Pasco, WA06.2013
High School Diploma - undefined
Pasco High School
Pasco, WA06.1991
Skills
- Analytical problem-solving
- Consistent professional conduct
- Effective time management
- Fostering student involvement
- Proficient in organization techniques
- Trustworthy execution
- Performance tracking
- Strategic decision-making
- Oversight coordination
- Effective task management
- Proficient in MS Office
- Inventory management
- Proactive self-starter
- Comprehensive documentation skills
- Consistent deadline management
- Advanced Excel proficiency
- Navision software knowledge
Timeline
Administrative Support Coordinator
Nucor Rebar Fabrication, Inc.
10.2024 - Current
Paraeducator, Special Education
Hot Springs School District
10.2023 - 05.2024
Administrator II
Nucor Harris Rebar
04.2014 - 06.2023
Sales Associate
Oroweat Bakery Outlet
07.2004 - 05.2013
Manager
Red Robin Gourmet Burgers
05.1994 - 08.2002
High School Diploma - undefined
Pasco High School
AAS - Paralegal
Charter College
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