Tonia Munshower
Charles City,IA
Summary
Tonia MUNSHOWER Seeking a challenging position where can use knowledge/skills that benefit lives as a whole. Life is forever changing and revolving it never standstill so get on board or get left behind.
Would like to highlight a particular spot on of the resume to point out the top job that like to say learned a lot about myself and the skills that have picked up and grown a lot with, feel that can go farther in live not just a job, but a career in Pharmaceutical.
Detail-oriented Pharmacy Clerk with 4 years of experience in pharmacy settings. Highly skilled in collaborating and packaging prescriptions accurately and quickly. Proven history of providing exceptional customer service to drive client retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Consumer Directed Attendant Care
Amerigroup, Iowa Department Of Human Services
11.2009 - Current
- Assist the elderly in everyday chores, to better their lives so they can stay home longer in their happy place,
Pharmacy Clerk
Hy-Vee
07.2018 - 01.2022
- Customer care in the ‘fastest pace’ Pharmacy in Iowa
- Making sure each and every customer is happy with the services and me.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Processed incoming drug orders by checking deliveries against paperwork and assisted updating computer system.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Office Manager
Growth Properties
06.2011 - 08.2011
- Was hired to show profit/loss for Eagle construction
- Made an Excel Program to assist me
- Went back thru their projects for the last 2 years
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed office operations while scheduling appointments for deliveries.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Prep Cook
NIACC
07.2015 - 07.2018
- Baker and Server, Worked in the Dorm kitchen year around as a food preparer, server/waitress and cashier
- Worked 50+ hours a week.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared/ serve and took tickets and money for approximated 400 meals/students per shift.
Education
Associate of Applied Science - Science Business And Accounting
North Iowa Area Community College
Mason City, IAAssociate of Arts - Liberal Arts & General Studies
North Iowa Area Community College
Mason City, IACertification - Building Trades
North Iowa Area Community College
Mason City, IASkills
- Passionate of learning
- Fast learner
- Receiving Supplies putting away
- Efficient Customer Service
- Patient/Caregiver Education
- FDA and HIPAA Compliance
- Patient Information Collection
- Health Insurance Plan Knowledge
- Safety Regulations
- Organizing
- Process Payments/Cash register
- Teamwork and Collaboration
- Assist in Medical Documentation
- Document Faxing and Copying
- Personal Shopping
- Mobility Support
- Community Integration
- Records Maintenance
- General Housekeeping
- Companionship and Emotional Support
- Time Management
- Respectful and Compassionate
- Word Processing
- Bill Payment
- Multitasking
- COVID-19 Safety Policies
- Verbal and Written Communication Skills
- Strong Ethics
- Complex Problem-Solving
- Cardiopulmonary Resuscitation (CPR)
- Excel Spreadsheet
Certification
- Area of expertise License - Timeframe
Licensed-Pharmacy Support-
LinkedIn Learning
Certificates of completion for learnings
Timeline
Pharmacy Clerk
Hy-Vee
07.2018 - 01.2022
Prep Cook
NIACC
07.2015 - 07.2018
Office Manager
Growth Properties
06.2011 - 08.2011
Consumer Directed Attendant Care
Amerigroup, Iowa Department Of Human Services
11.2009 - Current
Associate of Applied Science - Science Business And Accounting
North Iowa Area Community College
Associate of Arts - Liberal Arts & General Studies
North Iowa Area Community College
Certification - Building Trades
North Iowa Area Community College
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