Tonia Perine

Work History

Allied Universal

05.2020 - Current

Trained new team members on site policies and procedures.
Oversaw personnel safety and efforts at work site.
Maintained records and logs of work performed and materials and equipment used.
Resolved issues among team members to keep employees on task.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Provided onsite training to help develop employee skills.
Implemented best practices and safe operating procedures.
Worked with personnel and managers to meet strict timelines.
Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Developed work schedules for team members to maximize shift coverage.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
Prioritized and delegated workload based on available materials.
Oversaw team of security officers and managed scheduling and performance evaluations.
Recorded incident reports with detailed accounts of occurrences.

Pilot Catastrophe

09.2017 - 12.2019

Examined claims forms and other records to determine insurance coverage.
Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Prepared summaries of damage, payments, and policy coverage.
Researched and analyzed policy contracts to verify proper payment of claims.
Evaluated insurance policies and analyzed damages to determine coverage.
Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Established relationships with clients and insurance companies to foster timely claims resolution.
Answered customer questions regarding deductibles.
Verified insurance claims and determined fair amount for settlement.
Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Documented all investigation activity and presented reports to management.
Substantiated legitimate claims and denied unjustified claims.
Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
Trained other claims staff members on proper handling and evaluation of injury claims.

Daily Enterprise

01.2016 - 11.2018

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administered medication as directed by physician.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Documented vitals, behaviors, and medications in client medical records.
Transported individuals to events and activities, medical appointments, and shopping trips.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Scheduled and accompanied clients to medical appointments.
Remained alert to problems or health issues of clients and competently responded.
Monitored and assisted residents through individual service plans.