Tonia Robinson

Working from home as a Claims Specialist we take inbound calls from claimants about the status of their unemployment claims. Help customers file unemployment claims, put in claimants weekly job searches and take a look at appeal hearing times and dates for claimants who unemployment was denied os stopped.

Working as an inbound customer service representative with Access Securepak and Access Corrections customers. We process payments, deposits, track shipments and answer customer questions. We also process a variety of administrative tasks as a results of the customer call. While working hybrid.

Receiving inbound calls from customers that have a AMC movie theater accounts. Helping them receive refunds, movie ticket vouchers, and more. Accessing AMC Stub member accounts to help them recover any lost movie tickets and/or award perks.