Tonia Rozo
Redlands,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Floating Leasing Consultant
Lewis Group Of Companies
01.2024 - Current
- Increased client satisfaction by providing exceptional service during property tours and lease signings.
- Assisted in managing a diverse portfolio of properties, ensuring smooth leasing processes for all clients.
- Streamlined the application process for prospective tenants, resulting in faster approvals and reduced vacancy rates.
- Maintained accurate records of prospective and current tenants, enabling efficient communication and follow-up efforts.
Leasing Professional (Lease-Up)
GreyStar
01.2023 - 01.2024
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
Apartment Leasing Consultant
Avenue 5 Property Management
05.2021 - 04.2022
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
- Generated leads for sales and rental properties through cold calls and referrals.
- Registered clients on database to enable tracking history and maintain updated records.
Property Manager (Onsite)
Safety Investment Company
02.2014 - 10.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Developed and implemented marketing strategies to increase occupancy rates.
Education
High School Diploma -
Laguna Hills High School
Laguna Hills, CA06.1994
Skills
- Creative and Adaptable
- Property Management
- Fair Housing Compliance
Customer service expertise
Organized Mindset
- Phone and Email Etiquette
Timeline
Floating Leasing Consultant
Lewis Group Of Companies
01.2024 - Current
Leasing Professional (Lease-Up)
GreyStar
01.2023 - 01.2024
Apartment Leasing Consultant
Avenue 5 Property Management
05.2021 - 04.2022
Property Manager (Onsite)
Safety Investment Company
02.2014 - 10.2020
High School Diploma -
Laguna Hills High School
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