Tonia Rozo
Redlands,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Floating Leasing Consultant
Lewis Group Of Companies
26454 Blvd. Redlands, CA 92373
01.2024 - Current
- Increased client satisfaction by providing exceptional service during property tours and lease signings.
- Assisted in managing a diverse portfolio of properties, ensuring smooth leasing processes for all clients.
- Streamlined the application process for prospective tenants, resulting in faster approvals and reduced vacancy rates.
- Maintained accurate records of prospective and current tenants, enabling efficient communication and follow-up efforts.
Leasing Professional (Lease-Up)
GreyStar
9174 Indiana Ave. Riverside, CA
01.2023 - 01.2024
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
Apartment Leasing Consultant
Avenue 5 Property Management
12046 Clark St. Moreno Valley, CA 92557
05.2021 - 04.2022
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
- Generated leads for sales and rental properties through cold calls and referrals.
- Registered clients on database to enable tracking history and maintain updated records.
Property Manager (Onsite)
Safety Investment Company
1905 Orange Ave. Redlands, CA 92373
02.2014 - 10.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Developed and implemented marketing strategies to increase occupancy rates.
Education
High School Diploma -
Laguna Hills High School
Laguna Hills, CA06.1994
Skills
- Creative and Adaptable
- Property Management
- Fair Housing Compliance
Customer service expertise
Organized Mindset
- Phone and Email Etiquette
Timeline
Floating Leasing Consultant
Lewis Group Of Companies
01.2024 - Current
Leasing Professional (Lease-Up)
GreyStar
01.2023 - 01.2024
Apartment Leasing Consultant
Avenue 5 Property Management
05.2021 - 04.2022
Property Manager (Onsite)
Safety Investment Company
02.2014 - 10.2020
High School Diploma -
Laguna Hills High School